Pay Range:  

$160000 - $190000 / year

Our Perks:   

Generous PTO plans, sick pay and health benefits Annual bonus based on employment standing* Work from home and hybrid model employment Confie Enablement Fund/ Scholarship Program I-Care Recognition Program Corporate Social Responsibility Program Diversity, Equity and Inclusion Initiatives Confie Hub and Discount Programs (Gym Membership)

Purpose

The VP of IT Operations will have a direct reporting line to the Global CIO and will hold a key executive position overseeing the MGA division at Bluefire Insurance. This role will be responsible for leading technology and strategic initiatives within the MGA, including the development of technologies and programs to support the company's continuous growth. Desired qualifications for this position include experience in the insurance industry, particularly with carriers or MGAs, and knowledge of insurance platforms like Insuresoft, Silvervine, DuckCreek, or Guidewire

Essential Duties & Responsibilities

Establish the vision, future direction, and strategic use of infrastructure. enterprise applications, and information systems

Drive technological innovation and stay current with emerging technologies, assessing their impact on the organization's goals

Maintain existing enterprise systems and provide guidance on technology-related issues

Collaborate with the Chief Information Security Officer (CISO) to ensure compliance with security standards

Partner with VPs of Applications and Infrastructure to support and improve their respective solutions

Implement and support a customer service culture that fulfills end-users' needs

Build strong relationships with leaders across programs and departments, fostering collaboration and consensus

Develop and execute the Enterprise Services roadmap, prioritizing, and implementing approved projects

Manage a comprehensive program management approach supporting the entire IT organization

Ensure compliance with IT quality, security process, and data privacy regulations

Manage relationships with 3rd party vendors and evaluate their value-add for prioritizing initiatives

Foster a positive work environment by promoting skill development and coaching

Oversee Technical Support, Technical Services, and Integration Support segments

Participate in IT budgeting and establish service and operating level agreements

Collaborate with the Talent department to grow and develop the IT workforce

Qualifications and Education Requirements

Bachelor's degree in Information Technology, Computer Science, or a related field; MBA or advanced degree preferred

Extensive experience in senior-level IT leadership positions within the insurance industry

Insurance (Auto) experience required

Strong understanding of insurance operations, products, and market trends

Demonstrated success in leading digital transformation initiatives and implementing innovative technology solutions

Proficiency in IT infrastructure, systems, and software across multiple platforms

Track record of successfully managing IT teams and overseeing complex projects

Excellent leadership, communication, and interpersonal skills

Problem-solving, strategic thinking, and decision-making abilities

Knowledge of regulatory requirements and compliance fireworks in the insurance industry

Familiarity with data privacy, cybersecurity, and risk management principles

Experience in the insurance industry, specifically with carriers or MGAs, and knowledge of insurance platforms such as Insuresoft, Silvervine, DuckCreek, or Guidewire is strongly desired

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice