Department Description
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One Fortune 100 company will use your innovations today, many more will tomorrow. Oracle Applications Labs (OAL) runs the Oracle software that runs Oracle. OAL is responsible for implementing, running, and improving nearly all of Oracle's Enterprise Applications: CRM, HCM, Financials, SCM, you name it. We use Oracle's own real-life business requirements as a "test bed" for innovation. We often race out ahead of standard product and build extensions and custom applications to meet the needs of our 100,000-employee, Fortune 100 company. Once proven, our ideas and innovations quickly find their way back into core product.
We also ensure that Oracle is always Oracle’s best reference for our enterprise applications. Today's projects include performing a global implementation of Oracle's cutting-edge Fusion applications; implementation of Oracle's ERP application modules; design, development and implementation of custom applications and extensions; implementation of Oracle BI and finding new and novel approaches to visualizing complex Financial and HR data to engage key Oracle executives; delivering the infrastructure to operate Oracle's Public Cloud SaaS and PaaS solutions; architecting applications optimally for the world's fastest servers (Exadata & Exalogic); delivering self-service Quoting, Order and Contract Management tools to sales, and designing universal worklist modalities on iPad and iPhone.
What we are looking for :
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Implementation/Support experience on any Oracle Fusion pillar.
Experience in Project Portfolio Management ( PPM ) highly desirable but not mandatory.
Expected to have deep understanding of Oracle Fusion Architecture and the data-flow for ERP products.
Must have 6+ years of hands-on experience minimum in any of the following 4 modules:
Projects Accounting (PA) , Intercompany AP, AR, Expense & GL
Should have excellent documentation, presentation, customer handling, problem solving, solution design skills and experience.
Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios using Oracle Cloud Financials.
Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features – and use this learning to deliver value to customers on a daily basis.
Responsibilities
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Lead and participate in Oracle Fusion implementations, support and upgrade.
Act as the first point of contact for functional queries from end-users.
Troubleshoot and resolve functional issues in Oracle Fusion Projects.
Perform root cause analysis and provide long-term solutions for recurring issues.
Collaborate with technical teams to develop integrations and extensions to Oracle Fusion ERP.
Coordinate with technical teams for issues requiring development or configuration changes.
Provide guidance on best practices and effective use of Oracle Fusion Projects features.
Conduct training sessions or create training materials for users.
Evaluate and document change requests or enhancements.
Collaborate with stakeholders to prioritize and implement approved changes.
Perform configuration changes in Oracle Fusion Projects based on business needs.
Conduct system testing for patches, upgrades, or configuration changes.
Support User Acceptance Testing (UAT) by preparing test cases and assisting end-users.
Monitor integrations between Oracle Fusion Projects and other modules.
Resolve data flow or integration issues.
Work with other functional analysts to resolve cross-module issues.
Liaise with Oracle Support for unresolved issues or service requests.
Maintain comprehensive documentation of processes, configurations, and solutions.
Monitor system performance and usage to identify improvement opportunities.
Validate functionality after system upgrades or patches.
Identify and recommend opportunities for process improvements or automation.
Stay updated on new Oracle Fusion features and recommend their adoption if beneficial.
Stay up to date with the latest Oracle ERP releases and features including AI initiatives.
Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features – and use this learning to deliver value to customers on a daily basis.
Create and maintain appropriate documentation for architecture, design, implementation, support and test activities.
Career Level - IC4