IT Process Analyst InternRemote - United StatesJR011422 At Ensono, our **Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things** **_!_** We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. We can **Do Great Things** because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose. Honesty – Reliability – Curiosity – Collaboration – Passion **About the role and what you’ll be doing:** _As an intern at Ensono, you will have a direct impact working with your team and also take part in programming provided by our Training and Development team. This will include project work, professional development, a business challenge culminating in presenting to our executive leadership team, and networking opportunities. Ensono’s paid internship is a 12-week program that runs from May 19th to August 8th, 2025 and could lead to a part-time or full-time position within Ensono. _ _Our summer internship is the entry point into our 12-month rotational program. The program aims to create a pathway to full time employment and develop well rounded junior associates with great potential._ _Each summer we choose two interns to join Ensono full-time and gain experience in different departments over 3-month rotations. Because of this, our ideal intern candidate would graduate by June 2026 and be interested in full-time opportunities._ _We are looking for potential participants for our 2025 Summer Internship Program and are excited to invite driven and self-motivated candidates to apply! Ensono is dedicated to cultivating talented individuals with unique skillsets who know how to dream big and build bigger!_ Responsibilities + Working in a team-based organization with a high-performance team. + Utilize dashboards and reporting functionality within Ensono Service Now to aid in CMDB audit preparation. + Change management audit work + Client change approval audits + Standard change project + CMDB audit for missing NDA + CMDB Audit for Server Counts **We want all new Interns to succeed in their roles at Ensono. That’s why we’ve outlined the job requirements below. To be considered for this role, it’s important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.**   **Required Qualifications** + Currently pursuing a degree in Information Technology, Computer Science, or a related field. + Basic understanding of change and configuration management principles. + Familiarity with ITIL framework. + Strong analytical and problem-solving skills. + Excellent communication and teamwork abilities. + Detail-oriented with strong organizational skills. + Ability to work independently and manage multiple tasks. **Preferred Qualifications** + Advanced understanding of Excel, Power Point and Word + Knowledge of Service Now Ticketing System **Why Ensono?** Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it. As of the date of this posting, a good faith estimate of the current pay scale for this role is $15 to $22 per hour. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law. Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found onOFCCP’s website (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) . If you need accommodation at any point during the application or interview process, please let your recruiter know or email [email protected] . JR011422