IT Program Manager
Position Summary:
The IT Program Manager will assist in the development of Kootenai Health’s short and long term strategic plan and vision for Information Technology services and will bring the strategic vision to operation reality, including internal brand improvement initiatives and a focus on revenue capture through regional services.
Responsibilities:
Helps to develop and enhance the vision for Information Technology and create necessary initiatives to meet departmental and organizational goals that are in alignment with and support the strategic plan of Kootenai Health
Participates in activities regarding IT project funding, resourcing and prioritization while advocating for the Information Technology department as it relates to programs and projects. Moves program and projects through portfolio planning and execution
Serves as a catalyst for department enhancement within Kootenai Health’s overall organizational strategy. Focus on improving customer satisfaction with technology and technological services by enabling the IT leadership to successfully execute on the top priority initiatives
Develops and maintains an effective reporting and communication strategy for target audiences (executive management, project stakeholders, downstream customers and others)
Manages customer expectations regarding the success of IT strategies and projects; ensures measureable outcomes are defined and reported for each strategy or project
Serves as a trusted liaison for IT with other departments (administration, quality, nursing, communications, finance, etc.) and serves as a valued member of special committees (safety, engagement, compassion committees, etc.)
Develops and executes plans for brand enhancement with a goal of improved business outcomes. Improves brand awareness and preference, positioning Kootenai Health Information Technology for lasting success
Leads communication efforts related to deployments, upgrades, optimizations and other system changes
Oversees the development of necessary communication plans for Epic implementation at regional hospitals
Establishes proper communications channels to ensure effective two way communications between regional partners and Kootenai Health that drives collaboration and innovation
Guides communication-related projects within IT from inception to completion using systematic and organized processes
Develops and delivers presentations (board of directors, director meetings, leadership meetings, regional hospital presentations, pitch strategy and development, etc.)
Provides guidance and communication support for IT projects as needed
Relies on experience and judgment to plan and accomplish goals
Regular and predictable attendance is an essential job function
Performs other related duties as assigned
Competent to meet age-specific needs of the unit assigned
Requirements and Minimum Qualifications:
Bachelor’s degree required; Master’s degree preferred. An equivalent combination of education and experience may be accepted in lieu of a degree
7 years’ experience in a health care or IT setting required with a minimum of 1 year in health care required
Proven track record of strategic planning, organizational development and successful initiative execution
Exceptional skills in team building and coaching
Experience in managing projects to completion
Program management/managing teams experience preferred
Working Conditions:
Must be able to lift and move up to 10 lbs
Must be able to reach arms above or below shoulder height
Must be able to maintain a sitting position
Typical equipment used in an office job
Repetitive movements
About Kootenai Health:
Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet™ Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.
Continue your career with Kootenai Health!
At Kootenai Health, you can continue learning, growing, and advancing. With 397 beds licensed on the main campus, two critical access hospitals, and more than 50 clinics, we offer an almost endless array of meaningful opportunities. Our Internal Recruiters are dedicated to providing personalized service to our team members. They are available to answer internal mobility questions and assist you in navigating options to transition and expand your career and skills.
If you’re interested in learning more about other roles, inquiring about the internal hiring process, or better understanding career pathways opportunities, please contact the Internal Recruitment team. We look forward to assisting you in finding a position that meets your lifestyle, goals, talents, and current and future skills.
What to Expect after you transfer:
If you change your title or department, you will receive a new badge. Badges are printed and available in Security on the Wednesday of the week following your transfer. Your benefits may change if your position status (FT, PT, or PRN) has been updated. Please talk with your Recruiter if you have any questions about your status and benefits. Those with a primary position as a PRN will receive per diem pay. Per Diem rates are tiered depending on number of years of employment. If you are moving into a new role, HR will provide you with a new job description to review and sign. HR will also request documentation for any new requirements for your position, including experience, education, licensure, certification, etc. If EPIC training is required for your role and you have not completed the required module for your position, please complete an EPIC Fast Track Attestation at https://kh.org/epicfasttrack If an advanced background check with Health and Welfare is required for your role and you have not completed one previously, you will need to complete the process before your transfer date.
Kootenai Health provides exceptional support for extraordinary careers. We value investing in our employees and look forward to supporting you to find a position that best meets your needs, passions, and goals!
Apply today! Please contact Amber by calling 208-625-4584 or emailing internalrecruitment@kh.org. You can also contact the HR Front Desk at 208-625-4620 or email careers@kh.org with any questions.
Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.