Why SoftwareOne? Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser passionate about delivering extraordinary Customer Happiness and results. Our leempowertivate and iencouragetheir teams and provide a working environment that delivers incredible levels of Employee Happiness. We are Humble. Our leaders operate with a high level of Subject area but can work at Speed manage change in a global economy. We are a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. Our 8,700 employees support our approximately 65,000 customers in their digital transformation. The role We are thrilled to announce an opportunity to join our team as: IT Project Coordinator/ IT Change Management SoftwareOne Scope: Full-time | Office: Colombia | Remote How a day to day would look like in this role: Supervise and apply corrective actions to action plans that support operations and project strategies. Responsible for the planning and control of activities inherent to the projects. Manage and supervise the quality of deliverables, ensuring compliance with the established methodology and managing the corresponding risks. Identify the main causes of delays in the delivery of activities to the client and take corrective and/or preventive measures in conjunction with the manager. Actively participate in planning activities, including meetings, decision-making, and negotiating estimates and work plans for unscheduled activities. Evaluate the risks and contingencies of the project, considering technical and non-technical factors. You will be key in leading technology adoption, training teams, and minimizing resistance to change, ensuring that the project generates value for the service customers. What we need to see from you Profile: Background in systems engineering or related fields with experience coordinating high-complexity technology projects. It is desirable to have experience or a strong curiosity about projects involving the adoption of new technologies within organizations. Required Skills: Experience in implementation and management of services. Ability for planning and project control. Knowledge in the configuration and administration of technological management tools. Ability to analyze and report operational and project metrics. Skill in identifying and managing risks. Analytical capacity for performance evaluation and resource optimization. Knowledge in continuous improvement methodologies. Ability to work in a team and lead projects. Experience working with multidisciplinary teams, encouraging partnership between IT, operations, and customer service areas. ITIL Certification is nice to have. Benefits: Creative culture with lived what we value for an appreciative and supportive work environment. Employee recognition programs. A variety of training and development opportunities. Work-life balance. Referral bonus program. Multicultural interaction. Contribution to society through employee initiatives. Corporate events. Newest technologies for our clients and colleagues. And much more! Job Function Software & Cloud Accommodations SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com. Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR. At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.