Requisition ID: 405711 Work Area: Information Technology Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Career Level: T3 Hiring Manager: Leopoldo Fuentes Recruiter Name: Thais Nadim Additional Locations: Please submit your CV in English. **Only CVs in English will be assessed.** Within the Enterprise Cloud Services organization, our Project & Program Office is focused on the best in class project execution to accelerate S/4 HANA cloud adoption in the market. The Project Office manages the planning and implementation, owns the escalation management during planned project activities too. The Project Lead will work in Enterprise Cloud Services accounts in LAC. **The Project & Program Office Organization has the following priorities:** + Build and operate a world-class, efficient and reliable organization to support our customers' journey toward their next-generation business + Help SAP customers realize the innovation power of SAP HANA and the SAP Cloud on a continuous basis + Accelerate innovations to the S/4 HANA platform + Manage system landscape provisioning, application installations, upgrades and migrations + Perform project management for all ECS Delivery Projects + Act as the main interface to the customer project team to ensure effective communication These priorities are transferred into the Project & Program Office Organization in order to support the accelerated SAP HANA growth and adoption goals, and to ensure that SAP customers have an effective & secure way to move into the ECS Managed Cloud. In order to increase our delivery strength, the Project & Program Office Organization **requires** talented, hands-on experts in application and technology areas, ideally candidates who are interested in the combination of these areas. **What you'll do:** + Act as key contact for all topics around Enterprise Cloud Solutions onboarding phase, ensure a successful landscape transition into SAP RISE + Collaborate with extended teams (commercial, operations, product support, among others) to onboard customers into the cloud + The Project Lead manages the provisioning and upgrades of system landscapes in the ECS Private Cloud + Ability to work under pressure and constantly add value to customer and within organization **What you bring:** + Profound IT backend technology experience + Demonstrate IT Project Management Competences + Experience in managing SAP release upgrades + Strong business acumen and technology/solution background + Process affinity and strong process orientations + Experience in performing system owner related tasks + Experience in working with cross-cultural teams or individuals + Experience in working with cross-functional teams + Actively manage project escalations + May be required to work on weekends, off-hours, flexibility is a must + Proactive teamwork is a must + Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Management. + Professional experience in managing/ running IT landscape provisioning, installation, migration and upgrades, with experience in a customer facing role and excellent command on de-escalating critical situations **Preferred skills** + Good understanding of SAP Cloud solutions + Network knowledge related to Hyperscalers such as Google, AWS, Azure + SAP Basis Lead with strong knowledge and hands on experience (desirable) + Datacenter migration experience (desirable) **Work Experience** + Solid related professional experience in managing / running IT landscape provisioning, installation, migration and upgrades, with experience in a customer facing role and excellent command on de-escalating critical situations **Language skills** + English (advanced/fluent spoken and written) + Spanish (a plus) \#SAPECSCareers **SAP'S DIVERSITY COMMITMENT** To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company. SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com Successful candidates might be required to undergo a background verification with an external vendor. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy (https://one.int.sap/me@sap/jobs\_at\_sap#17498858-1050-415e-8d82-21f91655666b\_96fc) .