Job Summary:
About Live Nation:
Join the team at Live Nation, where innovation meets live entertainment on a global scale! With 40,000 shows and 500 million tickets sold each year, we’re the industry leader, powered by 44,000 talented individuals worldwide. At Live Nation, we’re passionate about transforming live events and creating extraordinary moments for artists, event professionals, and fans.
Role Objective:
This is an exciting opportunity to take on a pivotal role in our Merger & Acquisition program. We’re looking for an IT Project Support Officer to ensure the seamless integration of Live Nation Venue IT systems into our corporate IT environment. This 6-month fixed-term project will focus on compliance with organizational standards while maintaining operational efficiency and security. If you thrive in high-impact projects and enjoy working collaboratively, this is your chance to make a difference!
Key Responsibilities:
Conduct IT audits and documentation to assist in migration project planning.Collaborate with local, regional, and international IT teams to define project scope and execution plans.Support Active Directory migration, including domain consolidation, user account migration, and authentication troubleshooting.Facilitate the migration of shared file server data to SharePoint and Office 365 email systems, ensuring minimal disruption.Standardise workstations and security tools by deploying corporate-approved configurations, antivirus, and device management solutions.Provide technical support and guidance to end users before, during, and after migration activities.Work closely with venue representatives to ensure IT solutions align with operational needs.Maintain detailed project documentation, including migration plans, technical procedures, and user guides.Ensure smooth project execution by coordinating timelines, providing status updates, and escalating issues when needed.Assist in training and supporting end users post-migration to ensure a smooth transition.
Required Skills and Experience:
Technical Skills:
Degree or certification in IT, Computer Science, or a related field (Microsoft/M365, Azure, CompTIA, ITIL preferred).5+ years of experience in IT end-user, desktop, application, cloud technologies, or infrastructure support in an enterprise environment.Expertise in Office 365, Active Directory, SharePoint, and MS Exchange/O365 integration.Proficiency in workstation imaging, standardisation, and security tool deployment.Experience with ITIL practices, project management tools (Asana), and enterprise security tools.Personal Attributes:
Results-driven with a proactive, problem-solving mindset.Strong collaboration and communication skills with a focus on teamwork.Detail-oriented, methodical, and committed to accuracy and compliance.Ability to thrive in a fast-paced, high-pressure environment with adaptability and resilience.Passionate about customer-focused IT support and delivering high-quality solutions.The Benefits:
A vibrant, music-focused workplace that fosters creativity, collaboration, and diversity.Exciting career growth opportunities, with access to professional development and high-profile projects.Exclusive entertainment perks, including concerts, events, and industry experiences.Comprehensive benefits package, covering health insurance, wellness programs, and mental health support.Equal Opportunities:
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and Homelife. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
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