Job Description The IT Projects Coordinator role is intended to facilitate efficient and effective implementation of CAPS IT initiatives and tasks through coordination and documentation of needs related to the myriad software projects supported by CAPS. This role is not expected to supervise other staff. As part of this role, the employee would be expected to perform the following:  Process and triage incoming internal CAPS IT support tickets, assigning the appropriate category, personnel, and following up on tickets with internal CAPS staff to gather additional information to complete the task item requested.  Coordinate internal and external meetings between CAPS staff and/or external IT partners (equipment vendors, software vendors, etc.).  Manage a centralized CAPS IT projects task tracking system and assist in scheduling, planning, and overall coordination with CAPS staff to complete major IT initiatives (e.g., system upgrades, equipment replacement, etc.)  Assist the CAPS IT staff, especially the Director of Systems and Infrastructure and the Chief Technical Officer in coordination and documentation of CAPS IT initiatives and tasks.  Attend meetings and document IT project outcomes and important notes.  Create IT documentation for projects and IT policies and procedures, including diagrams, presentations, spreadsheets, and other document types as needed.  Coordinate between CAPS administrative staff, UA IT staff, UA administrative staff and other internal personnel on matters related to IT-related purchases. This will include management of IT documentation of purchases as part of a CAPS-wide IT budget planning and purchase scheduling process. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Bachelor's degree or higher  Applicant must reside within Alabama or an adjoining state and must be available to travel to the UA campus in Tuscaloosa, Alabama no less than monthly. Previous experience in IT business analysis or project management  Experience with YouTrack issue tracking system  Applicant would preferably be in the Tuscaloosa area, or at least within the Tuscaloosa or Birmingham metro area, to facilitate attendance meetings with CAPS and other UA personnel in person on short notice. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.