IT Resource Specialist - Grade 2
Hire IT People, LLC
Job Seekers, Please send resumes to resumes@hireitpeople.com
Job Duties:
Process laptop and accessories shipment requests received through email and trackers on daily basis. Update the necessary tracker accurately with asset details, tracking number etc. on the central tracker every day after the shipment. Image the laptops as per the checklist and instructions, clean, pack and prepare for shipment. Compliance Assurance- Perform verification on each laptop post imaging to ensure that all steps are performed successfully as per the checklist. Perform basichardware fixing / replacement with the available parts like bezel,screen, keyboard, and other hardware to make sure that laptop is in good shape and no damages. Connect with hardwarevendor for any warranty relatedsupport and get it fixed. Scan, Create Asset Tags using the printer and affix on each laptop referencing Asset Management Database Organize the imagingarea in a professional way, keep the trash in the designated areas only. Report anything which can affectthe everyday work to the manager in advance to avoid any business impact. Prepare USB images of OS using the designated station and process for shipment. Participate as a team to move the assetswithin the companypremises, different storerooms etc. Handle all the assets with utmost care to avoid any kind of damagewhile handling. Receive assets returns from employees, recordeach asset detailsin the inbound register, move to designated storerooms, organize, clean up the packaging debris etc. in the designatedarea Co-ordinate with offshore Resource Executive team for providing necessary assetsrelated details, reportgeneration etc. Generate shipment labels andprovide instructions to employees on shipping assets back to company, basedon the requests received through internalticketing system. Connect with shipment vendorin case of any packagetracking, delivery. pickup,claim etc. and ensure the process is completed.Education: The minimum qualification required for the performance of the above occupation duties is a bachelor
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