IT SAP BASIS and Application Access Support Specialist
Unifrax
Job Requirements
Key Responsibilities:
SAP BASIS Administration:
+ Install, configure, maintain, and monitor SAP systems (ECC, S/4HANA, BW, etc.).
+ Manage SAP system performance, tuning, and troubleshooting.
+ Perform system upgrades, patching, and database administration for SAP environments.
+ Manage SAP transport requests, system copies, backups, and recovery operations.
+ Maintain and monitor SAP security, user access, and authorizations.
+ Collaborate with functional teams and other IT staff to resolve SAP-related issues.
Application Access Support:
+ Manage user access for various enterprise applications, ensuring permissions align with security policies.
+ Troubleshoot and resolve access-related issues in SAP and other applications.
+ Coordinate with system owners to ensure compliance with security and access policies.
+ Assist in audits by providing detailed reports on user access and security settings.
Security & Compliance:
+ Ensure compliance with internal policies and external regulatory requirements related to user access and data security.
+ Collaborate with the security team to implement and monitor security best practices.
+ Regularly review and update security policies, user roles, and access permissions.
System Monitoring & Maintenance:
+ Proactively monitor system health, performance, and security of SAP and other critical applications.
+ Implement automation for repetitive tasks to ensure efficient system management.
+ Identify and address performance bottlenecks and issues before they impact business operations.
Collaboration & Support:
+ Provide Level 2/3 support for SAP BASIS and other enterprise applications.
+ Work closely with internal teams, vendors, and stakeholders to manage system upgrades and enhancements.
+ Document processes, procedures, and solutions for easy access by the team.
Education, Experience, Skills and Abilities Required for Consideration as a Candidate:
(If a degree is required it must be from an accredited institution)
+ Bachelor’s degree in Information Technology, Computer Science, or a related field.
+ 3+ years of hands-on SAP BASIS administration experience.
+ Experience with SAP security and user management.
+ Familiarity with databases (EX:SQL) and operating systems (Linux, Windows).
+ Experience with SAP ECC 6 is a plus.
+ Strong understanding of IT security principles and user access controls.
+ Knowledge of enterprise application access management and troubleshooting.
+ Excellent communication and problem-solving skills.
+ Ability to work in a fast-paced environment and manage multiple priorities.
Preferred Skills:
+ SAP certifications (BASIS, Security).
+ Familiarity with ITIL processes and service management tools.
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