Memphis, TN, USA
15 days ago
IT Security Advisor (SOC Tier 3)

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. 

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.


Great Place to Work®
Most Loved Workplace® 
Forbes Best-in-State Employer

IT Security Advisor (SOC Tier 3)

PRIMARY PURPOSE: Job duties include implementing security measures to protect computer systems, network, and data, as well as triaging security alerts and serving as an escalation point for the Global Security Operation teams. 

Advisors must be proficient in the latest IT and Information Security intelligence including hacker methodologies, vulnerabilities, and exploits to anticipate security shortfalls. Advisors must be experts in basic IT security fundamentals and be able to quickly master a broad range of security tools.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Detection, monitoring, analysis, and resolution of security incidents.Administer and train subordinates on various IT security tools and applications.Perform analysis of suspected malicious code and other software or programs and provide written or verbal analysis to management.Lead IT groups and business units as necessary in troubleshooting compatibility issues between security tools and business or productivity programs.Analyzes client and customer needs as required and provide clear and concise reports to leadership.Work closely with management on assigned projects from inception through implementation ensuring adequate internal communication and user involvement is maintained.Assist team members in investigating IT or cyber-security events and developing resolutions.Provides feedback and suggestions to management to improve IT Security processes and procedures.Works closely with project managers to meet and complete project milestones accurately and on time.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

Performs other duties as assigned.Supports the organization's quality program(s).Travels as needed.

QUALIFICATIONS

Education & Licensing

Bachelor’s degree in management information systems or another related field and be pursuing a master’s degree in business administration or an IT related field.

Experience

3-5 years’ experience working in a SOC (Sr. Analyst)7 years’ experience using various operating systems7 years’ experience using desktop productivity softwareNetworking background (Network Topologies, TCP/IP, OSI Model)Access controlEncryption technologies and algorithmsIT Security Engineer or IT Helpdesk Supervisor experience preferredSPII and HIPPA data protectionSecurity information and Events Management (SIEM) solutionsManaging networked computers and serversResearching security threats and vulnerabilitiesThreat huntingDigital forensicsMFALeadershipAudit and compliance            

Preferred Experience

Experience with Carbon Black Protection or ThreatLockerExperience with Microsoft Defender and Microsoft Sentinel or Google ChronicleExperiences with Artificial Intelligence and Machine LearningResearching and advising leadership on emerging security technologiesSoftware ProcurementCIS hardeningBudgetingKnowledge of web proxies, preferably Zscaler ZIA

Skills & Knowledge

Ability to work independently and solve problems as they ariseAbility to handle confidential and sensitive information with integrityAbility to continuously learn new technologiesAbility to guide collaboration with team members to achieve goalsCIA triad expertiseInformation Technology Security frameworks expertiseStrong written and verbal skills

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:  Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:  Computer keyboarding, travel as required

Auditory/Visual:  Hearing, vision and talking

NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
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