Austin, TX, USA
28 days ago
IT - Senior Consultant | CRM | SFDC Service Cloud
Job Seekers, Please send resumes to resumes@hireitpeople.com

Detail job description:

5+ years of Salesforce.com (SFDC) consultation and Implementation experience with robust knowledge on click configure features; Admin Certification, Service cloud certification is must; Should have experience in implementing Case management including Service Console, Email-to-Case, CTI, Assignments and Escalation; Should have hands-on experience on Salesforce setups such as OWD, Permission Sets, Sharing Model, Roles, Object relationships; Should be able to identify customization (programmatic) items and assess feasibility of customization; Sound knowledge on configurational capabilities such as Validations, Workflows, Process Builders, Reports and Dashboards Knowledge on OmniChannel would be helpful Should have worked as Business Systems Analyst spear-heading client interactions during project life-cycle Should have played critical role during requirement grooming, development, testing, deployment Should have experience in Agile model of project execution, organizing scrum meetings and daily tracking; Should have worked on requirement management tools like Rally, Jira and Testing tools like HP QC; Should have experience in creating Use case models, process charts, Design documents; Should be able to code and recommend customization options and Best Practices;

Interview Process (Is face to face required?) No

Does this position require Visa independent candidates only? No

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