Birmingham, AL, 35298, USA
1 day ago
IT Service Delivery Intern - Summer 2025
Location(s) Birmingham, Alabama **Details** _Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises._ **Kemper Internship Program** Kemper’s internships will enable you to broaden your understanding of the business, make valuable connections, and set a course for your professional journey with us. You will work on special projects that positively impact our business and our customers. Kemper is looking for students who love to problem solve and are willing to a make real-life impact on projects that may involve the senior executives to front-line associates. We deliver meaningful experiences in various internship areas like Product Development, Claims, Operations, Finance, IT, Data Analytics, and much more. **PRINCIPAL DUTIES AND RESPONSIBILITIES:** **Kemper interns will be exposed to the following concepts and experiences:** + The team provides a high level of visibility and overall communication to the appropriate business teams and IT service teams in terms of current projects and commitments and set clear expectations for service delivery + Provide support to shepherd new applications or major upgrades through the CTO service delivery process to successfully launch an application and transition to long term maintenance and support + Assist the team working with program managers, project managers, business owners, application owners, IT owners and other stakeholders to ensure a smooth implementation of services – focus on value added processes for the customer + Learn to seek improvement opportunities for CTO services by reducing waste, reducing lead-time, reducing costs, while improving quality, and customer satisfaction + Provide support for CTO delivery services + Help develop management and executive reports and updates as necessary **MINIMUM REQUIREMENTS (MUST HAVE):** + Junior or Senior status enrolled in an accredited Bachelor’s degree program at Miles College + Qualifying majors in an academic area related to computer information systems or data analytics + Strong communication skills + Interest in project management + 3.0 GPA on a 4.0 GPA scale + This position is a hybrid role and will require regular reporting to our Birmingham, AL office. + This position is not eligible for visa sponsorship _Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity and Inclusion efforts to align with our vision, mission, and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee._ _Kemper will never request personal information, such as your social security number or banking information, via text or email. If you receive such a message, delete it._ **Kemper at a Glance** The Kemper family of companies is one of the nation’s leading specialized insurers. With approximately $13 billion in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands. Kemper serves over 4.8 million policies, is represented by approximately 22,200 agents and brokers, and has approximately 7,500 associates dedicated to meeting the ever-changing needs of its customers. Learn more at Kemper.com . *Alliance United Insurance Company is not rated. _We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V_ **Our employees enjoy great benefits:** • Qualify for your choice of health and dental plans within your first month. • Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans. • Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs. • Contribute to your community through United Way and volunteer programs. • Balance your life with generous paid time off and business casual dress. • Get employee discounts for shopping, dining and travel through Kemper Perks.
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