IT Service Intelligence and Performance Manager

We are seeking a highly skilled and motivated IT Service Intelligence and Performance Manager to join our IT Operations team. This role is crucial for maintaining the health and efficiency of our enterprise services, with a focus on Splunk, SCCM, Micro Focus, and 1E. The successful candidate will be responsible for monitoring service availability, performance, and issue remediation, as well as overseeing enterprise patching and performance analytics to ensure security compliance.

Deliver simple solutions to complex problems as a Enterprise Tools Management Specialist at GDIT. Here, you’ll tailor cutting-edge solutions to the unique requirements of our clients. With a career in application development, you’ll make the end user’s experience your priority and we’ll make your career growth ours.

At GDIT, people are our differentiator. As a Enterprise Tools Management Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on Enterprise Tools Management Specialist joining our team.

HOW A ENTERPRISE TOOLS MANAGEMENT SPECIALIST WILL MAKE AN IMPACT
1.      Service Monitoring and Management:

● Continuously monitor the availability and performance of Splunk, SCCM, Micro Focus, and 1E.

● Identify, analyze, and resolve issues related to these enterprise tools in a timely manner.

● Implement proactive measures to prevent service disruptions and optimize performance.

2.      Enterprise Patching:

● Manage and execute patching activities across the enterprise to address security vulnerabilities and ensure system stability.

● Coordinate with relevant teams to schedule and deploy patches with