Summary

The IT Services Intern is familiar with and performs a variety of daily PC and printer installation and support tasks within the Information Services Department.   Provides staffing backup for the Service Desk completing basic functions.  Provides assistance to and works closely with PC Technicians II, Senior PC Technicians, Systems Administrator, and System Analysts as needed.

Position Qualifications

Minimum Education: High School Diploma. Preferred Experience: Working knowledge of mathematics, statistics, mini and personal computers.  Completion of basic Windows and Office classes or equivalent desired. Experience with using, training, and troubleshooting Microsoft products (Office 2007, 2010,2013,2016, Office365, Windows 7 and Windows 10). Operations experience, with a strong preference for MEDITECH products desired. Certifications Preferred: Prefer a valid driver’s license with a demonstrated good driving record, but not required to be considered for employment. Competencies: Effectively applies technical knowledge to solve a range of problems Develops solutions to problems that cannot be solved using existing methods or approaches Is sought out to provide advice or solutions in his/her area of expertise Keeps informed about current developments in his/her area of expertise Strong communication skills