The IT Consultant is responsible for bringing a high level of Information Technology (IT) expertise to projects, and is the point of contact for complex IT discussions. 

The IT consultant will install and configure Omnicell IT solutions in customer environments.

The IT consultant will also be responsible for integrating Omnicell products into customer environments, including development of required interface solutions to 3rd party systems, owning the technical relationships with customers and partners.

Involvement also includes Proof-of-Concept and Pilot projects, cooperating with the Sales, Marketing and Product Management departments to develop the overall solution strategy.

This role covers the International division, which includes all regions outside of the USA.

Responsibilities

Understand Omnicell customer IT requirements to define adequate answers to queries (including official tender requests)Develop technical IT architecture proposals based on each customer’s requirements Develop interfaces (required and optional) with Omnicell solutions and customers’ third party systemsInstall, configure and upgrade Omnicell systems including servers and cabinetsManage partner relationships for technical and interface development Escalations from internal team membersStandardise and productise customer responses based on already delivered answersUnderstand and prioritise interoperability requirements Develop understanding of IT drivers, including customer’s drivers and regulation evolutions for his/her region As required, support commercial teams by presenting IT architectures to customersAs required, bring broad IT expertise consulting to sales, implementation and service during presales and post sales activitiesAs required, participate to interface strategy discussions with his/her international peers, product management and engineeringAs required, contribute to messages and value proposition adjustments with Solution marketing

Relational network 

Develop close relationships with commercial organizations and partners/suppliersDevelop close relationship with other Omnicell organization, internationally Interface to global product management for roadmaps for IT subjects

Qualification/Experience 

Master equivalent in IT or equivalent experienceExpertise in IT technologies (network cybersecurity, cloud architecture, data intelligence/analytics, database-MSSQL, …)Experience in Healthcare IT technologies, Pharmacy or clinical systems (EMR, EHR, EPMA, P2P, JHX)Experience interfacing with both internal team members and external customers as a part of a solution-based sales processKnowledge of IT in presales contexts Experienced in large projects deploymentsKnowledge of healthcare standards (IHE profiles, HL7..), workflows and global healthcare environment.Fluent in English, other language skills are of great asset (e.g. German, French or Spanish)Willingness to travel 20-30% of time for customer or internal meetings 

Personal characteristics

Excellent team player Strong results-orientation, commercial acumen and customer centric mindsetExcellent presentation and communication skills (oral, writing, presentations) to interface with customersProject/program management capabilitiesServiceable attitudeStrong sense of responsibility, ownership and disciplineStrong self-drive; eager for resultsWilling to be a “doer” Ability to influence and coach