Hello eager tech expert!

To create a better future, you need to think outside the box. That’s why we at Siemens need innovators who aren’t afraid to push boundaries to join our diverse team of tech gurus. Got what it takes? Then help us create lasting, positive impact!

You’ll break new ground by:

Provide 2nd level onsite support for Teamcenter/NX to India (Mumbai/Goa) (Onsite).Provide 2nd level onsite support for Teamcenter/NX to Other Asia countries (Jakarta, Shanghai, Wuxi etc.)c.Second level support includes:  Processing and execution of tickets from 1st level support.Documentation of tickets and feedback to users.Collaborate closely with other members of the 2nd and 3rd level team in Germany and around the world to exchange on common issues, performance, and opportunities for optimization.Develop a relationship with keyusers and IT-Solution architects (3rd level support) to ensure needs/expectations are being met.Lead small scale initiatives that optimize performance, help with automation, and drive greater productivity in the Asia in coordination with the solution architects and change control board.Support local Keyuser to develop training materials.Support local Keyuser provide local training sessions.Provide support for local designer guidelines.

You’re excited to build on your existing expertise, including:

Candidate will have strong expertise in working with and supporting Teamcenter and NX.Strong background in working with TC/NX workflows, design concepts and interfaces.Knowledge of Teamcenter BOM, Change and Structure Management.Customer orientation and strong communication skills.Remote support proficiency.IT compliance understanding.Team player.English Language mandatory.Knowledge of Siemens processes and organizations would be beneficial (eg. myTC or IEC Teamcenter).Designer experience would be beneficial.Bachelor’s Degree in an IT related field is strongly desired, although a combination of education (HS Diploma or GED equivalency is a minimum requirement) and directly related work experience will also be considered.

Create a better #TomorrowWithUs! 

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. 

Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. 

This role is based in Mumbai. You’ll also get to visit other locations in India and beyond, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with international team and working on global topics.