Position Information Position Information

Posting Title IT Solutions Architect Job Requisition Number COA092865 Position Number 119486 Job Type Full-Time Division Name Information Technology Service Minimum Qualifications
Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of experience in a related field. Experience may substitute for education for up to four (4) years. Graduation with a Master’s degree from an accredited college or university in a related field may substitute for two (2) years of experience.

Licenses and Certifications Required:None. Notes to Applicants

Position Overview:
This position will be providing tier 2 support level of one of our asset and work order management systems, Infor Public Sector (IPS), and partnering with the operations and support team that provides tier 1 support level. The selected candidate will create new detail pages and workflows in .Net (C# and VB.NET) based on business requirements, extract information from the database, perform maintenance activities, deploy new functionality, coordinate system upgrades, perform web services administration tasks, create documentation, manage version control and control management of the system, train users on new and existing functionality, support and configure mobile devices, and perform ride along with business users to validate how the system is being used. This position will also learn new skills as technology continues to evolve, potentially moving into a cloud environment or new asset management platform.
Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information.


When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. A resume is required but will not substitute for a complete employment application. Incomplete applications will not be considered. Please include contact information from previous employers. A cover letter is also required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position.

If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications. If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. A criminal background investigation is required.

Secondary Employment: All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. Austin Water must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with Austin Water, as well as current Austin Water employees considering secondary employment.

Travel:
If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.


Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite – including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $39.49 – $51.34 Hours Monday – Friday
8:00 a.m. – 5:00 p.m. with some flexibility. Hybrid. Job Close Date 01/02/2025 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Waller Creek Center, 625 E. 10th St. Austin, TX 78701 Preferred Qualifications Experience providing business user support for asset and work order management systems such as Infor Public Sector (IPS), Enterprise Asset Management (EAM), Maximo, Customer Care and Billing (CC&B), or comparable systems Demonstrated experience with design, development, testing and maintenance of complex applications using Agile Methodology, .Net (C# and VB.NET) or comparable development language Experience in Service Oriented Architecture, including data integration and development of Web Services Simple Object Access Protocol (SOAP)/ Representational State Transfer (REST) Experience with PowerShell, JavaScript, and CSS Experience supporting IT in a government or similarly regulated environment Demonstrated experience with version control software Ability to travel to other City of Austin work locations as needed Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Promotes digital business initiatives and identifies potential impact on the City’s critical financial metrics and economic architectures. Supports business and technology innovation that drives the City’s objectives. Engages key business stakeholders and product managers to facilitate both strategy and innovation planning. Collaborates with stakeholders involved in digital strategy and digital innovation to develop an IT investment roadmap. Creates deliverables that illustrate how to strategically move the business forward. Works with enterprise architects and key organizational stakeholders to define a strategic plan for leveraging integrated architecture as part of the enterprise architecture. Participates in enterprise strategy development, including environmental analysis, opportunity identification, value cases and business innovation portfolio development. Provides strategic consultation to product managers in defining or designing business capabilities, processes, functions and organizational structures, as well as in researching, identifying and internally marketing, selling and enabling technologies based on business and end-user requirements. Participates in enterprise architecture development, including business architecture, information architecture, application portfolio and technical architecture, and champions the balance of flexibility and risk. Facilitates agreement on organizational work models and processes to meet business requirements. Seeks ways to apply new technology to, and reuse existing technology for, business processes. Researches and provides information on technical trends and competitors’ practices relevant to assigned products and value streams.

Responsibilities- Supervision and/or Leadership Exercised:May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Knowledge of business architecture tools and techniques, including strategy on a page, strategic planning, business model canvas, disruptions and trends, balance scorecard, economical modeling, risks and interdependencies, process models, business capability modeling, ecosystems modeling, customer and user profiling, journey maps, and human-centric design. Knowledge and understanding of different types of business and operating models (existing, new, emerging and hybrid). Knowledge of existing, new and emerging technologies and being able to practically incorporate them into new business designs and business models. Knowledge of architecture methodologies (e.g., SABSA, Zachman, TOGAF) and modeling languages (such as UML and ArchiMate). Knowledge in all aspects of designing and constructing business processes, functions and organizational structures. Knowledge of facilitation and organization change management. Skill in analytical and conceptual skills and proven ability to create original concepts and theories for a variety of projects. Knowledge of finance, accounting, valuation and metrics development. Skill in statistical and information analysis. Skill in financial analysis, architecture evaluation, solutions delivery orchestration, project management, road mapping, risk management, interdependency management, agile methodologies, information security, cloud computing infrastructure, data architecture skills. Ability to be organizationally savvy, understanding of the political climate of the City and how to navigate obstacles and politics. Ability to apply multiple technical solutions to enable future-state business capabilities that, in turn, drive targeted business outcomes. Ability to communicate, influence and persuade — both business and IT leaders as well as peers. Ability to adapt to rapidly changing technology and apply it to business needs. Ability to establish and maintain a high level of customer trust and confidence. Ability to work effectively in a team environment and lead cross-functional teams, with the proven ability to work effectively with diverse stakeholders. Ability to leverage intellectual curiosity to inform solutions and innovate. Ability to take responsibility for personal growth and acquire strategies for gaining new knowledge, behaviors and skills. Ability to adhere to required compliance to all change management policies and procedures. Ability to adhere to required compliance to all information security policies and procedures.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions

Required fields are indicated with an asterisk (*).

* The minimum qualifications for the IT Solutions Architect position are Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of experience in a related field. Experience may substitute for education for up to four (4) years. Graduation with a Master's degree from an accredited college or university in a related field may substitute for two (2) years of experience. Do you meet these minimum qualifications? Yes No * How many years of experience do you have providing user support for asset and work order management systems such as Infor Public Sector (IPS), Enterprise Asset Management (EAM), Maximo, Customer Care and Billing (CC&B), or comparable systems? None Less than 2 years 2 - 4 years 4 - 7 years 7 - 10 years More than 10 years * What is your level of expertise with design, development, testing and maintenance of complex applications using Agile Methodology, .Net (C# and VB.NET) or comparable development language? None Less than 2 years 2 - 4 years 4 - 6 years More than 6 years * How many years of experience do you have using Service Oriented Architecture, including data integration and development of Web Services Simple Object Access Protocol (SOAP) / Representational State Transfer (REST)? None Less than 2 years 2 - 4 years 4 - 6 years More than 6 years * How many years of experience do you have using PowerShell, JavaScript and CSS? None Less than 2 years 2 - 4 years 4 - 7 years 7 - 10 years More than 10 years * How many years of experience do you have supporting IT in a government or similarly regulated environment? None Less than 2 years 2 - 4 years 4 - 7 years 7 - 10 years More than 10 years * What is your level of expertise using version control SW? None Beginner Intermediate Advanced Expert * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Will you require sponsorship for employment visa status (e.g., H1B visa) either now or in the future? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee’s full name.

(Open Ended Question)

Optional & Required Documents Required Documents Cover Letter Resume Optional Documents