IT Solutions Engineer / Analyst I | Information Technology Apply now » Date: Dec 16, 2024 Location: PHOENIX, AZ, US, 85004-3903 Company: APS Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together. Summary IT Solutions Engineer / Analyst I | Information Technology Are you passionate about innovative technology and delivering high-performing software and hardware solutions? Join our team as an IT Solutions Engineer / Analyst I and play a pivotal role in driving product development and performance across diverse application spaces, including next-generation technologies like cloud engineering and mobile applications. What your day would be like: You are responsible for: + Product Delivery: Oversee software and hardware product development from design to volume production, ensuring timely delivery and seamless performance. + Lifecycle Management: Manage the full product lifecycle, from initial concept to implementation and support. + Problem Solving: Troubleshoot software and system issues to maintain reliability and performance, addressing challenges proactively. + Innovative Technologies: Contribute to the integration of cutting-edge technologies, including cloud-based solutions and mobile platforms, into business applications. + System Optimization: Continuously analyze and improve systems to ensure operational efficiency and align with organizational goals. The kinds of people we want to talk to have done many of the following: + Technical Expertise: Foundational knowledge of software development and hardware systems, with an eagerness to learn and adapt to emerging technologies. + Problem Solver: Strong analytical skills and a hands-on approach to diagnosing and resolving complex system issues. + Lifecycle Focus: Familiarity with managing the end-to-end lifecycle of software and hardware products. + Collaboration Skills: Ability to work across teams to deliver impactful solutions that meet business needs. + Passion for Innovation: Enthusiasm for contributing to next-generation technology projects, driving progress in cloud engineering, and enhancing mobile applications. Ready to launch your career in IT solutions? Apply today to become an IT Solutions Engineer / Analyst I and contribute to advancing technology solutions that power the future! *Day shift with rotational after hours and weekend support required Minimum Requirements IT Solutions Engineer / Analyst I | Information Technology + Bachelors' degree in Information Technology or related field + AND one (1) year of prior relevant experience or equivalent combination of education and directly related experience. + Requires basic technical subject matter knowledge within a job area or system Preferred Special Skills, Knowledge or Qualifications + Knowledge of programming languages; database management systems; development platforms + Skills in understanding and explaining basic technical issues and solutions in non-technical terms; working effectively in teams and across organizations; balancing and prioritizing between multiple work streams; collaborating with colleagues and teams in different fields across a diverse organization; solving basic problems in own area of work Major Accountabilities 1) Supports the design, development, modification, and/or configuration support of applications and programs 2) Fixes applications to meet functional and technical designs following best practices and development standards and guidelines 3) Analyzes, debugs, and resolves defects in applications 4) Supports production systems, analyzes and resolves production problems in a timely manner; resolves end user service requests as assigned 5) Completes unit test application changes to ensure quality of work; tests new features, enhancements, and defect fixes 6) Assists with technical solutions in new implementations 7) Complete minor product enhancements and development of reports Export Compliance / EEO Statement This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person. Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law. For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA). Arizona Public Service is a smoke free workplace. Home based: Home based employees primarily work from their home offices and come into an APS facility on an as-needed basis. *Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees). *Working from a home office requires adequate technology and an appropriate ergonomic set up. *Role types are subject to change based on business need.