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Affiliate: Roche Diagnostics Korea

Division: Integration & Innovation

Work location: Seoul, South Korea

Role Purpose

The purpose of the IT Specialist at Roche Diagnostics Korea is to deliver our Roche digital product value based on customer and patient-centric by supporting the seamless installation, operation, and maintenance of Roche diagnostic software. Through these efforts, the IT Specialist helps customers effectively use Roche diagnostic products and solutions, leading to the improvement of the quality of medical services for patients.

Your key responsibilities

Installation and configuration: Install and set up Roche diagnostic software according to customer requirements and specifications.

Technical support: Resolve issues and provide necessary updates that customers may encounter while using diagnostic software.

Maintenance: Perform regular server&software inspections to ensure smooth customer usage.

System integration: Integrate Roche diagnostic software with customers' existing systems, ensuring compatibility and interconnectivity.

Data management: Perform database management and maintenance for the collection, storage, and processing of diagnostic data. Support data analysis and report creation when needed.

Security and compliance: Maintain diagnostic data security and comply with relevant laws and regulations regarding information protection and privacy policies.

Customer support and communication: Contribute to continuous service improvement and customer satisfaction through effective communication with customers.

Analyze Lab IT environments for customers and identify their IT needs

Share customers' needs and domestic experience with APAC and global teams, and deliver the value of Roche digital products to customers and patients.

Creation and regular update of various types of manuals for IT products

Who you are

At least Bachelor Degree in a Bio-medical engineering / IT related discipline is required

Learning and Growth mind-set to live in exploring yourself to break work boundaries and cross-functional work environment

Good communication skills with customers and colleagues

13 years’ Service engineer or IT experience in the industry preferred

Basic training about General IT knowledge

Advanced training about programming web service

Proficiency in both spoken and written English

Good command of MS office products

Skills in Server OS(Windows 2012/2016 server)

Knowledge in network and various database

Knowledge in communication protocol such as ASTM, HL7 etc

Proficiency in both spoken and written English

Submission

자유 양식의 국/영문 이력서 및 국/영문 자기소개서 (하나의 MS Word 혹은 PDF 파일로 제출)

※ 이력서 상단에 반드시 현재 연봉과 희망 연봉을 표기하시기 바랍니다. 누락 시 이력서가 검토되지 않습니다.

※ 이력서 내 이메일 주소와 서류전형 지원 사이트의 입력하시는 이메일 주소를 반드시 동일하게 작성해주시기 바랍니다. 

※ 국가보훈대상 및 장애인은 관련 서류 제출시 관련 법규에 의거 우대합니다.

※ 이력서에 개인민감정보 (신체적 조건, 출신 지역, 혼인 여부, 가족관계 등)는 기재하지 말아주십시오.

※ 입사 지원 서류에 허위 사실이 발견될 경우, 채용 확정 이후 라도 채용이 취소될 수 있습니다.

Process

서류 전형▶ 면접 전형 ▶ 종합 심사 ▶ 최종 합격 통지

※ 면접은 서류전형 합격자에 한해 개별 통보합니다.

※ 면접 일정 안내 및 조율을 위해 해외 번호(중국)로 연락이 갈 수 있는 점 미리 안내드립니다.

※채용이 유력한 후보자에 대해서 이력 검증 및 평판 조회, 건강검진 등의 종합심사를 진행하여 최종 합격자를 선정합니다.

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.