Summary Serves as an Information Technology Configuration Management (CM) technician at the GG-12 grade level providing Information Technology support for software applications and licensing to implement/maintain the Configuration Management program effectively. This position is located in HOPPER GLOBAL COMMUNICATIONS CENTER. Responsibilities You will operate the Configuration Management (CM) program to ensure compliance with federal and defense policies and copyright laws. You will modify and manage the Hopper Configuration Management (CM) team Change Modification Requests (CMRs), and Remedy tickets for software applications. You will assist the lead Configuration Management (CM) Licensing Manager with plans; monitors and governs all ONI software licensing activities and ensures compliance with all ONI configuration management policies. You will develop procedures/policies and documentation for software license management processes. You will maintain oversight of life-cycle and license management of all ONI software assets. You will conduct periodic audits of Configuration Management (CM) processes and library IT software assets to ensure maximized efficiency, accuracy, and relevance as well as compliance with internal and external requirements. You will assist the Configuration Management (CM) team with implementing new objectives and processes/procedures for service assets and Configuration Management (CM) within the future Hopper Service Transition organization. You will resolve problems while keeping leadership aware of controversial matters on licensing and software requirements. You will collects, analyzes, tracks, monitors, and report Office of Naval Intelligence (ONI) functional software requirements. You will make technical and sound decisions to ensure software purchases met mission requirements, software usage is cost-effective, limits redundancy, and enforces uniformity. You will maximize existing software assets to provide fiscally responsible operations. You will recommend automated tools, and their configuration, to complement and reinforce the ONI Configuration Management (CM) process and policy. Requirements Conditions of Employment Qualifications In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. You must have IT-related experience demonstrating each of the following four competencies, as defined: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to your experience demonstrating the four competencies above, Your resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GG/GS-11) or pay band in the federal service or equivalent experience in the private or public sector performing duties such as: 1. Review and approve IT software purchases for the command; 2. Collect, analyze, monitor, and govern all IT software licensing requirements; 3. Oversee the life-cycle and license management of all IT software Assets; 4. Audit the Configuration Management (CM) process and the library of all IT software assets; and 5. Configure global operational hardware and software items for tracking and traceability. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Education N/A Additional Information This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf During the application process you will have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. ICTAP does not apply to Excepted Service positions. Recruitment incentives may be authorized to eligible new hires PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation. "This position has been designated as a Cyber IT/Cybersecurity Workforce position in specialty area 43 and as a condition of employment incumbents of the position are required to comply with the DON Cyber IT/CSWF Program requirements of SECNAV M-5239.2, which include: -- 1. Earn and maintain appropriate credentials from the Cyber IT/CSWF Qualification Matrix (described in SECNAV M-5239.2) associated with the specialty area and level commensurate with the scope of major assigned duties for the position to which you are assigned, and; -- 2. Participate in a continuous learning program as described in SECNAVINST 1543.2. A minimum of 40 hours of Cyber IT/CSWF related continuous learning annually documented in a current individual development plan signed by both the employee and supervisor." "This position performs a primary cyber work role of 431 per the DoD Cyber Workforce Framework."