Summary See below for important information regarding this job. Position will be filled at any of the locations listed below. Site specific salary information as follows: Battle Creek, MI: $86,962 - $113,047 Columbus, OH: $90,669 - $117,866 Dayton, OH: $90,178 - $117,227 Fort Belvoir, VA: $99,200- $128,956 New Cumberland, PA: $99,200- $128,956 Ogden, UT: $86,962 - $113,047 Philadelphia, PA: $95,694- $124,398 Richmond, VA: $90,751-$117,972 Responsibilities Provides Enterprise level technical support for Microsoft Active Directory and Microsoft Azure Entra ID. Advanced Tier 3 knowledge in supporting Active Directory, Microsoft 365 Services, and Microsoft Azure Entra ID. The ability to isolates, identifies, analyzes, and resolve hardware, software and/or communications problems impacting Active Directory and Microsoft Azure Entra ID. Creates whitepapers, technical reports, technical evaluations, technical documentation, and summary reports of findings related to Active Directory, Windows Servers, and Microsoft 365 Services. Current knowledge and ability to use PowerShell, PowerShell for Exchange, PowerShell for Active Directory, or PowerShell Exchange Online. Develops technical projects and efforts, coordinates resources, and works jointly with others to complete enterprise efforts in support of Active Directory, Microsoft Azure Entra ID, and Microsoft 365 Services. Provides expert Tier 3 enterprise-level guidance, analysis, and troubleshooting on a wide range of operational issues affecting enterprise IT services, ensuring effective support for Active Directory, Microsoft Entra ID, and Microsoft 365 Services. Conducts in-depth research, documentation, and application of security configurations for Windows OS and applications, ensuring compliance to effectively enhance support for Active Directory, Windows Servers, and Microsoft 365 Services. Participates in planning, designing, and evaluating feasibility studies and environmental tests for next-gen products, supporting or integrating with Active Directory, Microsoft Entra ID, and Microsoft 365 Services for enterprise implementation. Requirements Conditions of Employment Qualifications To qualify for an IT Specialist (SYSADMIN/INFSOEC), your qualifications must include: Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in­ grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Extensive history Supporting, administering, and troubleshooting Active Directory, Microsoft Azure Entra ID, and Microsoft 365 Services at an advanced tier 3 level. The ability to isolate, identify, analyze and resolve hardware, software and/or communication problems as it relates to the support of Active Directory, Microsoft Azure Entra ID, and Microsoft 365 Services. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternative, and to make recommendations. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional Information For Important General Applicant Information and Definitions go to: http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: http://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf Information for Veterans is available at: http://www.dla.mil/Careers/Programs/veterans.aspx. As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement. Drug-Free Workplace: The Defense Logistics Agency (DLA) has established a Drug-Free Federal Workplace Policy. All applicants tentatively selected for DLA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with DLA for a period of six months. This policy extends to random testing for the use of illegal drugs by employees who occupy testing designated positions defined as sensitive in Section 7(d) of Executive Order 12564. The Defense Logistics Agency's Drug Free Workplace Plan's drug testing panel includes testing for the following illegal substances: marijuana, cocaine, opiates (codeine/morphine), 6-Acetylmorphine (heroin), phencyclidine, amphetamines (amphetamine/methamphetamine), methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), oxycodone, oxymorphone, hydrocodone, and hydromorphone. ADVISORY: By using cannabidiol (CBD) products you are risking a positive drug test result for marijuana.