BGC, Taguig, Metro Manila, Philippines
23 days ago
IT Specialist (Team Lead)

Company Description

Continental Shared Services consists of approximately 200 employees across all functions (30 cost centers with a 7M Euro Annual Budget)

▪ Automotive IT: Business Applications (SAP), Manufacturing Applications (MES Camline & Industry 4.0 initiatives), Engineering Applications, Infrastructure (i.e. Clients, Datacenter), Information Security
▪ Corporate Infrastructure including APAC ServiceDesk (follow-the-sun) 
▪ Corporate Functions: Purchasing, Quality, HR, Finance, Business Analytics
▪ Finance Service Center Phils.
▪ Continental Business Consulting
▪ Financial Standards & Systems
▪ Regional SMY Operations

Job Description

Responsible for planning, support, coordination and leading computer related activities of CSF organization.

 

S1: Business consulting and projects: 

- Consult and coordinate project activities, which Local IT provides to local Business, on request or proactively.
- Continuously enable business to optimize the business processes. 

S2: Business Application consulting and support:

- Support applications in all local business processes from the IT side on business request.
 - Infrastructure provisioning to support Business Managed Application (non-standard application)
 - Consult local business in creating value by using business applications

S4: User and Workplace Consulting and Support

- Active Directory management of PC objects
- Telephone / Voice management
- Provide 2nd level user support in resolving IT related issues
 

S5: Information Security

- Conduct or support risk management activities (i.e. risk assessments, business impact analysis)
- Monitor the development and maintenance of local IT emergency- and contingency plans.
- Advise in all local aspects of identity- and authorization management.
- Execute regular ISMS (=Information Security Management System) assessments, drive the mediation of findings gathered during own and other InfoSec assessments.
- Prepare / manage / represent location for all InfoSec aspects of customer and internal audits

S6: Network Consulting and operation

- Lifecycle Management Active network components
- System Management of standard Active network components
- IP network address management
- Advanced LAN monitoring
- Support Local Internet breakout
- Coordinate local Maintenances (e.g. DC Shutdown / Power / LAN) according to central Change management Guidelines.

S7: Server & Storage and Database Operations

- Lifecycle Management of all service related hardware and software
- System Management of all service related hardware and software
- Control of all business critical systems inside the  data center
- Management of folder and file permissions
- Backup and Restore Operations and Administration
- Managing disaster recovery process
 

S8: Data Center Facility & Operations

- Lifecycle Management of active and passive data center components
- System Management of active and passive data center components
- Monitoring of data center, fire protection, UPS, etc.
 

Others

 Perform all other duties assigned by supervisor or manager

Qualifications Bachelor’s degree in Electronics and Communication Engineering / License ECE At least 3 years of IT experience as System Administrator focus on server, database, network and telephone administration.At least 5 successful project improving system performance and availability is an advantage.Can interact effectively and collaborate with international audience with intercultural differences.

Additional Information

Competencies:

Good English communication ( verbal & written)Customer service skillsProblem-solving skillsPresentation skills

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