If you have good communication skills and a service-oriented mindset, join Lundbeck in Krakow, a certified Great Place to Work in, and get your brain in the game?
Your new role – why is this a great opportunity?
In this position, you will be an integral part of the Global IT Service Desk team and provide essential IT support to Lundbeck employees and external consultants worldwide. You will handle reported IT service requests and incidents, ensuring the swift restoration of normal service with minimal disruption to our business operations. You will also participate in different IT projects.
Your future team
Lundbeck GBS Krakow is a part of corporate functions and a strategic part of Lundbeck, global pharmaceutical company specialized in brain diseases.
As an IT Specialist, you will join our multicultural Team of IT Supporters located in Krakow and provide the IT support to Lundbeck globally. This is a unique chance to become part of a dedicated Team, develop your IT skills and collaborate with international colleagues and stakeholders worldwide.
You will have the opportunity to participate in various IT projects, enhancing your skills and collaborating with international colleagues. Our energizing workplace fosters innovation and creativity, ensuring you grow both personally and professionally.
What You Bring to the Team
Professional Experience: Minimum of 2 years, particularly in end-user support within an international Service Desk.
Technical Skills: Proficient in Windows 10, Active Directory, SharePoint, Office 365, and ITSM Systems.
Language Proficiency: C1 level in both English and Danish
Soft Skills: Advanced analytical and problem-solving abilities, a positive attitude, and the capacity to thrive in a multinational team.
You are known for your technical understanding and your eagerness to learn.
You work efficiently under pressure and maintain a positive demeanor even in challenging situations.
Our promise to you
Lundbeck offers an inspiring workplace and innovative culture, where our curiosity, accountability and adaptability enable us to transform lives. We want to go faster and further on addressing the big unmet needs of people living with brain disorders. We offer rewarding careers with a mix of exciting tasks and development opportunities that are balanced with initiatives focused on your well-being.
Highlights of selected benefits:
Cafeteria program
Unique recognition system
Holiday bonus for when you’re out of the office
Comfortable and modern office with top-notch equipment and well-equipped relax rooms
Robust integration and event framework
Private healthcare and life insurance
Employee capital plans (retirement saving system)
Learn more about life at Lundbeck GBS Krakow
See who we are and how we work: check our pages on Facebook and Instagram.
About Lundbeck GBS Krakow
Apply now
Can you see yourself in this role? We want to hear from you. Does this sound like your dream job, but you’re not sure if you meet all the requirements? We still want to hear from you!
Upload your CV via the Apply button.
No separate cover letter is needed.
We ask you not to include a photo or personal information that does not relate to your professional experience.
We need every brain in the game – and that includes all brains and the different perspectives we all bring to the table. At Lundbeck, we embrace the uniqueness of each employee, and we are committed to building a workforce that is as diverse as the people we serve. Read more about our commitment at www.lundbeck.com/global/about-us/our-commitment/diversity-and-inclusion.
#EveryBrainInTheGame
/* Styles for mobile screens */ @media (max-width: 1199px) { .inner iframe { width: 365px; height: 205px; padding-top: 10px; padding-bottom: 10px; }} About Lundbeck
At Lundbeck, our most important contribution is easing the burden of the millions of people living with brain disorders. Whether it is migraine, depression, or other brain disorders, patients, their carers, and society as a whole depend on us.
Through cutting edge science and strong partnerships, we develop and market some of the world’s leading treatments, expanding into neuro-specialty and neuro-rare from our strong legacy within psychiatry and neurology.
The brain health challenge is real. Our commitment is real. Our impact is real.
.video-container{ display: flex; flex-direction: row; /* Set flex-direction to row */ max-width: 1200px; padding-top: 20px; } .column { flex: 1 1 30%; margin-right: 20px; } .column:last-child { flex: 1 1 70%; /* Adjust the last column to 60% width */ margin-right: 0; } /* Styles for desktop screens */ @media (min-width: 1200px) { .inner iframe { width: 420px; height: 235px; padding-top: 5px; }} .buttontext595fc4656c97ebaf a{ border: 1px solid transparent; } .buttontext595fc4656c97ebaf a:focus{ border: 1px dashed #a5a07b !important; outline: none !important; }About Lundbeck
At Lundbeck, our most important contribution is easing the burden of the millions of people living with brain disorders. Whether it is migraine, depression, or other brain disorders, patients, their carers, and society as a whole depend on us.
Through cutting edge science and strong partnerships, we develop and market some of the world’s leading treatments, expanding into neuro-specialty and neuro-rare from our strong legacy within psychiatry and neurology.
The brain health challenge is real. Our commitment is real. Our impact is real.
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