Description We are looking for a skilled IT Support specialist to join our team on a long-term contract basis in Phoenix, Arizona. This role focuses on providing technical assistance and troubleshooting support to ensure the seamless operation of IT systems. If you have expertise in network administration, system configurations, and security protocols, we encourage you to apply. Responsibilities: • Provide technical support and troubleshoot issues related to network systems, including Cisco routers and switches. • Configure and manage firewall technologies, such as Palo Alto Networks, to ensure system security. • Administer and maintain Active Directory, ensuring proper user access and account management. • Implement and oversee backup technologies to safeguard data and ensure recovery capabilities. • Perform hardware and software configuration and management to optimize system performance. • Collaborate with teams to design and implement IT solutions tailored to business needs. • Monitor and manage network infrastructure during company acquisitions to ensure smooth integration. • Develop and update documentation for configuration management and IT systems. • Ensure compliance with security protocols and standards across all systems. • Provide ongoing support and maintenance for EO/IR systems and other specialized technologies. Requirements • Proven experience with Cisco routers, switches, and related technologies. • Strong knowledge of Palo Alto firewall systems and network security practices. • Familiarity with Microsoft systems, including Active Directory and backup technologies. • Hands-on experience with computer hardware and software configuration. • Ability to manage and document configuration processes effectively. • Expertise in design and implementation of IT solutions. • Knowledge of EO/IR systems and their operational requirements. • Excellent troubleshooting and communication skills. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .