Welcome page Returning Candidate? Log back in! IT Support Job Locations Japan-Tokyo Category IT Infrastructure & Support Job Summary

Due to our continued growth, we are in need of a qualified, focused individual for a vital, office-based role in our IT Support department within our Tokyo, Japan office.

 

Please note that we require your application to be submitted in English.

Responsibilities Administrate user accounts for network, e-mail, and other applications;Provide support to end users on Medpace IT equipment and software applications including computer hardware, peripherals, copiers, mobile phones, scanners, building security systems, environment monitoring systems, computer operating systems, office applications;Identify, research and resolve technical problems of IT equipment and software applications;Respond to IT tickets, telephone calls, e-mails, and requests for technical support; andDocument, track, and monitor problems to ensure timely resolutions; andCommunicate and collaborate with a regional/global IT team members. Qualifications Bachelor’s Degree in Computer Science or Information Technology;Experience in a help desk or IT Support role; andExperience with Exchange Server Tools, Office 365 and other cloud-based applications a plus.Fluent in English (both written and verbal)Proficiency in formal business Japanese (both spoken and written) Medpace Overview

Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,900 people across 40+ countries.

Why Medpace?

People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today.

 

The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future.

 

Medpace Perks

Hybrid work-from-home options (dependent upon position and level)Competitive PTO packagesCompany-sponsored employee appreciation events Employee health and wellness initiativesFlexible work scheduleCompetitive compensation and benefits packageStructured career paths with opportunities for professional growth

Awards

Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility

 

 

What to Expect Next

A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.

 

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