Description •Bachelor or equivalent qualifications in Information Technology / Computer Science / Engineering or related disciplines. •4+ years of IT infrastructure operations experience or server / network hardware and operation systems maintenance / troubleshooting experience. •Experienced in computer, Server, Storage or Network hardware troubleshooting. •Good in written and verbal communication English. Key job responsibilities •Incident first responder and onsite hands on support •Break-fix and troubleshooting according to process guideline •Maintain proper IT operations according to process guideline Basic Qualifications •Bachelor or equivalent qualifications in Information Technology / Computer Science / Engineering or related disciplines. •4+ years of IT infrastructure operations experience or server / network hardware and operation systems maintenance / troubleshooting experience. Preferred Qualifications Industry experience in software and hardware Operations.