We’ll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. We offer an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities. People are our greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you’d expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations. Work-life balance and flexibility is a key focus area for us. We’re happy to discuss hybrid, part-time and flexible working hours, patterns and locations to suit you and our business. **About the Role** We are looking for an IT Support Engineer experienced in supporting back-end infrastructure for complex IT systems, to work as a member of a small team Based out of Barrow on Furnace covering both Barrow and other sites in Cumbria. Working into a Nation wide support organisation maintaining key critical national infrastructure. Specific responsibilities include: + Providing 1st and 2nd Line support for all local IT Issues + Support of Windows desktop infrastructure + Supporting the Physical and VM Infrastructures estate both local and remote + Support MS Exchange-based email systems + Support unified communications solutions based on Skype/Teams and Video conference systems + Support Database and file storage technologies + Troubleshoot operational environment issues + Support a Public Key Infrastructure (PKI) system and its integration with a smartcard systems + Supporting fixed Local and Wide Area Networks for Defence IT systems: + Troubleshoot WAN and LAN issues • + Monitoring LAN and WAN performance • + Conducting switching and routing equipment upgrades Security: + Undertake infrastructure security monitoring + Conduct Security Content Automation Protocol (SCAP) checks + Schedule and Conduct patch updates and security patches aligned with security directives. + Management of antivirus products and regular definitions update deployments **Here’s What You’ll Need** + At least 4 years’ experience working on complex IT systems in a key support role Desirable: + Qualification relating to specialist vendor skills + Has operated in both windows and Linux environments + Experience working within the UK MOD Other: + Currently hold SC clearance or above or be prepared to go through the clearance process **Our Culture:** Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business, and we genuinely believe that we all succeed by supporting one another through our culture of caring. We value positive mental health and a sense of belonging for all employees. We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we’re more connected, and if we are diverse, we’re more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centered on inclusion and diversity. We partner with VERCIDA to help us attract and retain diverse talent. For greater online accessibility, please visit www.vercida.com to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the Oliver.Chung@global.amentum.com \#LiHybrid