• Provide technical support to end-users for PC, server, hardware, or software applications.
• Support any resource on projects as assigned.
• Load & verify software packages. Troubleshoot and resolve end user issues.
• Resolve site level Incident management.
• Provide Support via phone for offsite users.
• Purchase software and hardware via the P.O. Process.
• Provide Maintenance and Support of Audio Visual equipment.
• Perform basic level of support for users on IT baseline apps.
• Responsible for monitoring the Service Desk system queue and resolve tickets in a timely manner.
• End user technical assistance.
• Installs, identifies, and repairs hardware and peripheral components such as monitors, keyboards, printers, and disk drives.
JOB REQUIREMENTS
• Bachelor Degree in Information Technology or related field is preferred
• At least one year of experience as IT Helpdesk/IT Support position.
• Knowledge of all Microsoft applications/utilities.
• Must have a service-oriented attitude, customer focus, sense of urgency, and professional demeanor.
• Ability to understand network and system architecture
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
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