An employer is seeking an IT Support Specialist to sit 5 days/week onsite in Burnaby, BC. This individual will provide remote and in person support to retail stakeholders both internal and external. This individual will be responsible for high volume of tickets via ServiceNow regarding software/hardware related issues (Windows, Azure Active Directory, Office 365, retail applications, EMR systems). Reporting to the IT Support Manager, the IT Support Analyst will be the first point of contact for all IT incidents and requests from retail stores and our Burnaby Support Office users, providing a high level of customer service remotely and in-person.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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