Job Description We are looking for an IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software, enhancing system performance, and securing data. You should have experience in providing information technology support in a fast-paced environment. IT Support Specialist Responsibilities:  · Providing IT assistance to staff.  · Training end-users on hardware functionality and software programs - focus on Excel, Word, and PowerPoint.  · Monitoring hardware, software, and system performance.  · Updating computer software. as well as upgrading hardware and systems.  · Maintaining and creating databases for asset tracking.  · Work with 3rd party MSPs to ensure system security and certifications, and coordinate backup and firewall support.  · Employee onboarding and offboarding and Intune device management.  · Coordinate and provide basic support for VoIP telephone system, telephones, copiers, etc. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements · 3-5 years of experience as an IT support specialist. · An associate's degree or higher in computer science, information technology, or similar OR equivalent years of experience · In-depth knowledge of computer hardware, software, VPNs, VOIP, firewalls, etc. · 3-5+ years of experience with Windows & Mac · Ability to determine IT needs and train end-users as well as work with varying levels of end user IT skills null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.