Job Title: IT Support Specialist

Location: Princeton, NJ

Job Type: Contract

Key Responsibilities:

Deliver exceptional customer service to local offices by managing Help Desk tickets from initiation to resolution.Resolve hardware and software issues using troubleshooting skills, research, or by escalating to the appropriate Subject Matter Experts.Maintain continuous network connectivity by identifying and resolving local or wide area network issues.Manage user access to systems by creating, modifying, or terminating user accounts in accordance with policies, best practices, and established change control procedures.Collaborate with Infrastructure teams to ensure local servers are functioning properly, including performing software updates and hardware maintenance.Facilitate remote communication by connecting mobile devices to company email.Work with Infrastructure teams to propose cost-effective and technically sound hardware or software solutions to business management, and oversee the procurement process.Participate in IT projects as required.Minimize operational risk by accurately documenting infrastructure and systems.Perform additional duties as assigned.

Minimum Qualifications:

Experience with Wintel-based hardware, software, and operating systems.Proficiency in Microsoft servers, Active Directory administration, and troubleshooting.Familiarity with office productivity applications and suites, including Adobe, Microsoft Office, Visio, and Project.Understanding of network technologies and concepts.Associate's Degree in Computer Technology or equivalent experience.Industry certifications (A Plus, MCP, etc.) preferred.

Interviews are happening this week! If interested, please send over your most recent resume to carendas@ astoncarter.com along with your availability for a 10-minute phone screen to go over the position more in detail. 

Pay and Benefits

The pay range for this position is $27.00 - $30.00

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Princeton,NJ.

Application Deadline

This position will be accepting applications until Jan 24, 2025.

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\n \n About Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

\n Diversity, Equity & Inclusion\n

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

\n Hiring diverse talent\n Maintaining an inclusive environment through persistent self-reflection\n Building a culture of care, engagement, and recognition with clear outcomes\n Ensuring growth opportunities for our people\n

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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