What You Will Be Doing:Provide technical support to resort guests and staff in a positive and professional mannerDeploy, install, support, and maintain all IT systems and equipment including computer hardware, software, network, phone, audio-video, point of sale systems, ticketing, and hospitality softwareHow You Will Do It:Respond promptly to all IT calls and work orders and place help calls when needed to Corporate IT and vendorsDocument technical issues and resolutions through use of help desk softwareComplete daily audit of park systems. Requires a full walk through of the park at least two times per shiftComplete daily pre-opening checks of critical park systems, including point of sale, ticketing, Season Pass systems, and network health, along with a detailed check of the park’s data center.Maintain an accurate inventory of all department-owned software and hardware assets.Monitor and maintain sound and video equipmentEnsure 100% compliance with all Six Flags Information Systems policies and procedures.Assist in other areas of the Information Systems DepartmentPerform other incidental and related duties as required and assignedWhat You Will Need:Must be at least 18 years of age.Valid driver’s license preferred, but not required.Must have a High School diploma or equivalent.Some College Preferred.Must be detail oriented, highly motivated, and a self-starter.Possess excellent organizational skills and be able to work with little supervision.Must be able to speak, understand, read and write EnglishAbility to learn and support new applications.Must be capable of lifting and carrying 40 lbs.Knowledge of common operating systems, hardware and software preferred.Why work with us?Flexible schedulingPaid trainingFree admission to ALL Six Flags parks, including Hurricane HarborFree tickets for friends and familyDiscounts on passes, food, and merchandiseExclusive employee eventsFun rewards, benefits, and more!

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate.