Technical troubleshooting – Windows, basic network, desktop and laptop hardware troubleshooting, printer driver installation and troubleshooting, knowledge in MAC or and Linux is added advantage. Software installations – OS installations, antivirus, O365 applications, Adobe reader and other required common software’s. Knowledge of Active Directory, DNS, DHCP, IP Addressing, Proxy is beneficial. Hardware setup – Laptop, Desktop, RAM installation, Projector, Printer, Scanner, 4G router, network equipment as router and modem, CCTV. Communication skills – Fluent and polite in English, Malay and additional language is added advantage. Problem solving – Quick analysis and responses is required for this role. Time management – Understand time as an essence and perform duty responsibly and in timely manner.