Atlantic Health System is seeking a per-diem IT Support Technician Level 1 (desktop support) for the Customer Service & Support department to work days and weekends as needed by the department. 

Essential Functions/Responsibilities:

Ability to lift 40 pounds consistently

Uphold our commitment to customer service excellence, acting as an ambassador of the department in a professional manner

Works under indirect supervision, may escalate as required

Inventory management via approved software and technology

Respond to requests for technical assistance, providing first level technical support and timely resolution or escalation

Respond to all email, phone calls and service assignments in a timely manner

Maintain records in ticket management system

Excellent computer/software troubleshooting and diagnosing skills

Provide excellent customer service skills

Other duties as assigned