POSITION SUMMARY

The IT Support Technician provides assistance to internal customers with end-user technologies via telephone and/or remote desktop.   The IT Support Technician performs service desk dispatch and issue escalation. They provide basic troubleshooting and resolution for maintaining client-side computing including, but not limited to, password resetting, user active directory demographic changes, and live directional help. Work is varied, from basic to intermediate. Position requires current expertise with implemented desktop operating systems, software and hardware. 

 

EXPECTATIONS

Every Adelante Healthcare employee will strive to maximize their performance and contribution to Adelante Healthcare and the community we serve every day.  Employees are expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism, and competence.

 

OUR CORE VALUES

Inclusion Nurture Service Purposeful Integrity Resilient Engaged