IT System Administrator
BD (Becton, Dickinson and Company)
**Job Description Summary**
We are looking for a dedicated IT System Administrator to join our Medical Management Solutions Business. In this role, you will play a critical part in developing, implementing, and supporting system interfaces that integrate seamlessly with our solutions. Your responsibilities will include conducting technical discussions with customers, supporting sales efforts, and ensuring the successful installation and ongoing maintenance of interface software.
Your main tasks will involve developing and supporting system interfaces, running installations for interfacing products, and collaborating with project managers to resolve risks and priorities. You will also provide remote support to customers and distributors, ensure interface stability during upgrades, and offer technical insights to the product development team. Compliance with Systems Engineer policies and active engagement with Quality Management System requirements will also be key aspects of the role.
**Job Description**
**We are the makers of possible**
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
**Why join us?**
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
**Become a maker of possible with us!**
**Our vision for Medication Management Solutions at BD**
As a leading manufacturer and supplier of products that are used daily in healthcare, the Medication Delivery Solutions (MDS) team provide a wide range of products for injection and infusion therapy, regional anaesthesia and closed medication management.
**About the role**
We are seeking a dedicated and driven IT System Administrator to join our dynamic team in the Medical Management Solutions Business.
In this role, you will be crucial in developing, implementing, and supporting system interfaces that seamlessly integrate with our solutions. Your expertise will be instrumental in conducting technical discussions with customers, supporting sales efforts, and ensuring the interface software's successful installation and maintenance.
**Main responsibilities will include:**
+ Develop, implement, and support system interfaces to/from BD.
+ Conduct discussions of BD solutions’ technical requirements with the customer.
+ Support sales in solution discussions to define technical scope.
+ Run installation and support of interface software (deploy VM, install MSI’s and/or turnkey solutions) for interfacing products to meet established project delivery timelines.
+ Collaborate with project managers, and resolve priorities and risks associated to specific projects.
+ Comply with all Systems Engineer Policies and Procedures.
+ Provides solutions to a variety of technical problems of moderate scope and complexity.
+ Maintain interface stability and updates for all assigned accounts.
+ Provide Customer/Distributor Helpdesk and remote support for interfaces.
+ Support interfaces during system upgrades
+ Provide product feedback, technical insight, and customer requirements to Product Development.
+ Actively engage with Quality Management System requirements
**About you**
+ Degree in Computer Science IT or equivalent experience in IT (demonstrated IT proficiency in using Windows, Database, Server-based solutions, VMs, Networking Administration, or a combination of these).
+ Experienced at working on secure Infrastructure solutions
+ Experience outlining and delivering enterprise-scale projects whilst following our business standards
+ Ability to provide remote desktop support to customers (ability to use remote support tool like VPN, RDP etc.)
+ Ability to use our remote management platform for application deployment, testing etc.
+ Strong solving abilities
+ Collaboration with multi-skilled agile teams to understand integration requirements and deliver effective solutions
+ Experience working in a semi-autonomous team in agile ways.
+ Ability to complete work within tight deadlines with excellent documentation skills
+ Fluent in French and English
+ Speaking Spanish would be a huge differentiator
+ Analytical with good problem-solving skills.
+ Valid driver’s license and passport.
+ Willingness to travel within Europe and overseas. Estimated overnight travel: 10%
**Click on apply if this sounds like you!**
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
**To learn more about BD visit:** **https://bd.com/careers**
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**Primary Work Location**
GBR Winnersh - Eskdale Road
**Additional Locations**
ESP San Agustin del Guadalix
**Work Shift**
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
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