Key Responsibilities

Serve as partner  with multiple sub-orgs within function, BU or smaller country

Oversees support services to GIS customers for IT Infrastructure function.  Adheres to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction.

Handling complex Incidents and outages which are escalated from other team members and responsible for executing critical changes as per standard operating procedures and  change management policies. Represents as technical subject matter expert.

Completes root cause analysis of outages or incident trends. Approves preventative actions.

Functional Knowledge

Demonstrates depth and/or breadth of expertise in own specialized discipline or field

Business Expertise

Interprets internal/external business challenges and recommends best practices to improve products, processes or services

Leadership

May lead functional teams or projects with moderate resource requirements, risk, and/or complexity

Problem Solving

Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions

Impact

Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies

Interpersonal Skills

Communicates difficult concepts and negotiates with others to adopt a different point of view

Need Strong Skillset on Opensource DB Technologies like:

1. Mysql/MariaDB, PostgresSQL, Elastic Search, Mongodb, Redis, Clickhouse

2.Efficient in managing customers effectively

3. Good Knowledge in Database High Availability

4. Efficient in Handling Backup and recovery

5. Fixing Database performance issues

Qualifications

Education:

Bachelor's Degree

Skills:

Certifications:

Languages:

Years of Experience:

4 - 7 Years

Work Experience:

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 20% of the Time

Relocation Eligible:

Yes

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.