Kuala Lumpur, Malaysia
33 days ago
IT Systems Engineer II - Global Network Services

Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities. ​

 

We are seeking a Network Engineer with experience in global WAN connectivity, LAN switching, and wireless networking. The ideal candidate will have expertise in Cisco routing and switching, Cisco SDWAN, Cisco ISE, and Cisco Firepower.

In this role, you will manage and support our global network, enhancing its performance and reliability for Donaldson locations in over 40 countries. You will collaborate with the global team and may need to be available after hours for support and meetings across different time zones.

Key Accountabilities:

Implement networking technologies globally

Act as 3rd level support for global incident resolution in the event issues cannot be solved by the service desk or field services.

On site networking support, including racking and cabling networking hardware.

Responsible for network reporting and metrics to manage growth and performance.

Work with APAC Business Relationship Manager to understand new business initiatives and address regional issues.

Participate in an after-hours on call rotation to manage business impacting incidents outside of regular business hours.

Education Qualification:

Bachelor’s degree in IT & Science or a closely related field (required)

Leadership Competence:

Self-motivated and result orientated.

Technical Competence & Skills:

Cisco routing and switching

Cisco firewalls

Infoblox DNS appliances

F5 Load balancers

Cisco Call Manager and associated call systems

Understanding of routing protocols, such as BGP, EIGRP, OSPF

Extensive knowledge of network protocols such as TCP/IP, DNS, and DHCP

Relevant Experience:

Minimum of 3-5 years of experience

Experience with QoS and an understanding of traffic prioritization best practices.

Experienced with Cisco routing and switching, Cisco SDWAN, Cisco ISE and Cisco Firepower.

Critical thinking skills and ability to troubleshoot network issues.

Good documentation skills and ability to communicate with peers in IT and with the business.

Strong communication and teamwork abilities.

Others (% of travel, language, etc.):

Excellent verbal and written communication skills in English.

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

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