At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

The IT Systems Site Administrator is highly skilled and performs the full range of duties and assignments with autonomy and limited guidance.  This individual will deploy, configure, and maintain network, telephony, Microsoft Operating Systems, Microsoft Office suite of applications, data communication technologies and maintains facility infrastructure. 

Designs, installs, configures, maintains and performs system integration testing of operating systems, related utilities, software and hardware.  Responsible for troubleshooting technology issues as reported by users.  Researches, evaluates and recommends software and hardware products.  Supports web access and electronic messaging services and maintains a secure systems environment.  Provides new hardware specifications to users based on application needs and anticipated growth.  Provides first, second and third level support to the user community.

Serves as a project leader on various assignments.  Also serves as mentors and trains entry level IT professionals within the department. 

May require bilingual skills for facilities located outside the United States.
 

What You'll do as an IT Systems Site Administrator:

40%- 60%   End User Technical Support (Highly Skilled) 

Provides higher level technical support.  (Desktop/Software Peripherals). Provides security oversight to computer and physical facility security.  Performs administration activities including routine maintenance and support for networking, telephony, and data communications infrastructure.  Includes operating systems, applications and servers, e-mail systems, file and print systems, virus defense, web services, remote access, network security, voice and data communications, and voice messaging. Monitors performance, capacity, and operational statistics for networking, telephony, and data communications infrastructure. Provides Telecomm support  Installs maintains and troubleshoots Microsoft Office suite. Maintains and troubleshoots VPN remote access. Provides primary and/or secondary support for site specific business applications, either purchased or developed using standard Microsoft Office products.

30%  Infrastructure Support 

Addresses higher level support and troubleshooting for Telecomm and Network.  Implements, maintains, and troubleshoots Active Directory permissions, group policies Installs, maintains and troubleshoots Microsoft Exchange Server. Maintains infrastructure security including operating system security patches and virus defense. Installs, maintains and troubleshoots Windows operating systems, software applications and patches. Installs maintains and troubleshoots Microsoft Domains and Domain controllers. Implements Microsoft group policies. Reconciles Microsoft and other software licenses. Setup and deploys applications using System Center Configuration Manager (SCCM). Setup and manages backup and recovery software solutions. Installs, maintains, and supports physical and virtual servers. Troubleshoots and resolves complex problems with infrastructure configurations and hardware.

15% - 30% Leadership & Project Management 

Provides 7 x 24 x 365 support  Conducts training for end-users Increased interactions with Corporate teams; serves on part of the planning meetings. Tests backup options  Performs hardware and software purchasing by interfacing with vendors and accounting.  Researches, evaluates and recommends software and hardware products. Presents and implements solutions. Manages quotes and delivers results (i.e. Hardware and Software)  Supports and runs projects while maintaining a budget. Serves as a mentor, trainer, and coach to staff members on analysis and resolution of problems
  The Required Experience, Skills and Abilities Needed: Associates Degree and 5 years experience with degree in IT Service Desk, Network, Desktop, and servers. 10 years experience in lieu of a degree in IT Service Desk, Network, Desktop and Servers Experience with  IT Service Desk, Network, Desktop, and servers.  Experience performing system administrative experience position or equivalent on the job training is required.   Advanced experience troubleshooting skills (Desktop/Server). Higher level tiered support.  Experience with standard Microsoft protocols (i.e. DNS and DHCP)   Experience with server virtualization environments desired. Familiar with standard concepts, practices, and procedures using Microsoft operating systems, application suites and tools.    Familiar with basic network concepts, practices, and procedures. Experience higher level processing and applications (servers). Project management experience.  Lean manufacturing experience and knowledge preferred. The Preferred Experience, Skills and Abilities Needed:  Ability to resolve business issues with IT solutions. Ability to effectively troubleshoot with strong analytical and logic-based skills.  Ability to train and mentor IT professionals and end-users . Strong Customer service etiquette with solid verbal and written communication skills.  Strong listening and critical thinking skills and ability to work with a large variety of Customers and high-stress situations.  Ability to take initiative and adapt readily to changes in workload, staffing and scheduling. Exert Influence in site leadership regarding decision making, budgeting, and strategic planning.  Innovative leader with the ability to solve complex IT challenges.  Creative problem solver with break-through ideas.  Exert influence in working with other managers, system sponsors, software developers, external consulting resources, network administrators, project managers, systems administrators and engineers, database administrators, end users, directors, and vice presidents.
  What STERIS Offers:

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future. 

 

Here is just a brief overview of what we offer: 

 

Market Competitive Pay Extensive Paid Time Off and (9) added holidays Excellent Healthcare, Dental and Vision Benefits Long/Short Term disability coverage 401(k) with company match Maternity & Paternal Leave Additional add-on benefits/discounts for programs such as Pet Insurance Tuition Reimbursement and continued educations programs Excellent opportunities for advancement and stable long-term career 

 

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention.  WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.