IT Tech Assistant I (Part-Time) Print (https://www.governmentjobs.com/careers/fairfield/jobs/newprint/4851662) Apply  IT Tech Assistant I (Part-Time) Salary $57,241.60 - $69,576.00 Annually Location Fairfield, CA Job Type Part-Time Job Number 2025-00026 Department INFORMATION TECHNOLOGY DEPARTMENT Division Business Applications Opening Date 03/05/2025 Closing Date 3/19/2025 5:00 PM Pacific FLSA Non-Exempt Bargaining Unit FPTEA + Description + Benefits + Questions Description Join our dynamic team of IT professionals and make a lasting impact on our city! We are working on over 100 various projects, some of which include creating an art walk portal, geotagging hiking trail locations and features, and identifying amenities available at each of our parks. Additionally, we support over 200 software applications; the selected individual will develop a high-level understanding of our software applications by supporting the Business Systems Division through implementation and maintenance, providing direct support to our software users, troubleshooting service issues, and delivering excellent customer service. The City of Fairfield’s IT Department is a busy, professional, and innovative place to work for an individual who wants to apply their skills and gain more knowledge using some of the most popular enterprise software. Minimum Qualifications Information Technology Assistant I + One (1) year experience performing complex and specialized customer support tasks, using standard desktop applications such as Microsoft Office and Internet browsers is required. + Education equivalent to graduation from high school is required. Technical, college or business school course work in computer science, business applications, telecommunications, or a closely related field, is highly desirable. + Possession of a valid Class C California Driver's License is required. Examples of Duties For the complete job description please visit: https://www.governmentjobs.com/careers/fairfield/classspecs Knowledge & Abilities THE SELECTION PROCESS: Based on the information provided in the application documents, the best-qualified applicants will be invited for further examination. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the examination may consist of an application screening, written and/or practical exam, oral interview, or any combination. HOW TO APPLY: Candidates must submit an online application via NeoGov/Governmentjobs.com by 5:00 p.m. of the closing date. If you have any difficulties submitting your online application, please call NeoGov's Applicant Support Line at (855) 524-5627. Mac users please note: To ensure compatibility, please use Google Chrome and ensure iOS settings are up-to-date. If you feel you will need a reasonable accommodation for any portion of the testing/interview process, please contact Human Resources at (707) 428-7394 at least 1 week prior to the application deadline or examination date. REFERENCE CHECKS: The City utilizes an electronic reference check process to gather references of candidates referred to an eligibility listing. Do not list your current supervisor in the “References” section of your application if you do not want them contacted prior to receiving a conditional job offer. Please note that if you include your current supervisor in the “References” section of your application, they may be contacted at any point in the recruitment process, without prior notification to you. Candidates are encouraged to notify anyone they list in the “References” section to help ensure a timely response. When listing references, please identify persons who can assess your professional qualifications in the context of the workplace. Examples include former colleagues/supervisors, mentors, etc. If you have limited or no work experience, you may identify personal references familiar with your qualifications that correlate to workplace experiences. Examples include teachers, volunteer coordinators, mentors, etc. The City of Fairfield is an equal opportunity employer and is committed to creating a work environment in which all individuals are treated with respect and professionalism. For additional information, please see the Fairfield Part-Time Employees' Association (FPTEA) Memorandum of Understanding. (https://www.fairfield.ca.gov/home/showpublisheddocument/8999/638229423589670000) 01 Do you have the required one (1) year experience performing complex and specialized customer support tasks, using standard desktop applications such as Microsoft Office and internet browsers? Your response must be validated by the information provided in the work experience section of your application. + Yes + No 02 Do you have a valid Class C California Driver's License or equivalent? + Yes + No 03 Which best describes your highest level of education? + Less than High School + High School Diploma or GED + Some College + Associate's Degree + Bachelor's Degree + Master's Degree or Higher 04 What project management experience do you have? 05 Which computer languages have you used and what is your proficiency in them? 06 Have you been in a role to provide application support for customers? 07 I understand that my responses to the following supplemental questions will be used by the City of Fairfield to assess my application and determine advancement in the recruitment process. NOTE: We encourage applicants to provide detailed and thoughtful answers, as responses to the supplemental questions are reviewed during the initial screening process. Responses such as "see application" or "refer to resume" will not be accepted as this does not adequately answer the specific question or demonstrate your qualifications. + Yes, I understand. 08 I understand that the City may contact persons I have listed in the "References" section of my application if I am referred to an eligibility listing. I understand that these references may be contacted without additional advance notice to me. + Yes, I understand Required Question Employer City of Fairfield Address 1000 Webster Street 4th Floor Fairfield, California, 94533 Phone 707-428-7394 Website https://www.governmentjobs.com/careers/fairfield/