Compensation: $23.00 - $25.00 / hour

The opportunity

Delaware North is hiring a full-time IT Technician to join our team at Finger Lakes Gaming, in Farmington, New York. With all technology at your fingertips and the Operation Lead by your side, you will work to support daily technical operations at Finger Lakes Gaming. If you are an IT Administrator that enjoys troubleshooting, assisting with implementation of computing technology associated with applications, data, communications, hardware, and networks, you will fit right into our collaborative team! Apply now.

Pay

$23.00 – $25.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer

. What we offer

We care about our team members personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do? Provide maintenance and support for desktops, laptops and end-user support for hardware and software systems Assist implementing solutions at the operating location, ensuring solutions are consistent with the overall IT strategy of Delaware North Set up and maintain computer software and hardware, user account and computer configurations for team members Actively prioritize and resolve issues and end-user help requests during normal business hours as well as during events Record, track, and document successful and unsuccessful actions made through help desk request problem-solving process More about you No high school diploma or GED required Minimum 1 year experience in a technical support role Experience with point of sale, property management systems, retail systems, cloud-based computing, network support, and Windows Excellent verbal and written communication, organization, and sales skills in a customer service-driven industry Team-oriented and able to prioritize job responsibilities Ability to work a flexible schedule, including nights, weekends, and holidays Shift details

Day shift
Holidays
Weekends
Evenings as needed

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