Posting Details

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Position Information

Posting Number: 20245187V Position Title: IT Technician I - TechZone Posting Type Student Hours/week: 20 Eligibility: Work study preferred but open to all students Semester 2024-2025 Academic Year Location Detailed Work Schedule Number of positions: 7 Department: 715-UNIT - Technology Support Services Contact Name: Seth Carey Contact Phone/Extension: 610-519-7207 Position Summary Information

Job Description Summary: *Provide first-level help desk support to help maintain all UNIT-supported systems.

*Consult with students, faculty, and staff regarding issues with Villanova technology and systems.

*Assist with computer problems and provide diagnosis and resolutions.

*Log calls utilizing the TeamDynamix (TDX) ticket system. Requirements: Some technical knowledge to support the IT infrastructure.
Excellent written and oral communication skills.
*Excellent customer service skills. Additional Information: * Summer, Fall, and Spring position.
* UNIT will provide ALL training.
*Must have a current drivers license to obtain golf cart certification Physical Demands Summary: *Must be able to occasionally lift 50lbs Wage Rate: $11.25 Posting Detail Information

Closing Date (11:59pm ET): 06/01/2025 Open Until Filled No Posting Specific Questions

Required fields are indicated with an asterisk (*).

* Are you currently a registered Villanova student? Yes No Are you eligible for work study? Yes No I don't know * What is your availability? (days and times)

(Open Ended Question)

Optional Applicant Documents: Required Documents Cover Letter / Letter of Interest Resume / Curriculum Vitae Optional Documents Letters of Reference (uploaded by applicant) Other Document