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Must Have Skills (Top 3 technical skills only):PLSQLASP DOT NETOracleNice to have skills (Top 2 only):Service NowSQL DeveloperDetailed Job Description:
Respond to issues assigned, do analysis, participate in estimating the effort needed to implement solution or workaround, suggestimplement work around, communicate to all stakeholders and close the issues as per the agreed timelines in order to ensure support availability as per agreed SLAs and maintain the quality as per the requirement. Participate and prepare KT sessions, document the understanding, take on shadow support in order to take up or transfer primary responsibility activities. Docu
Minimum years of experience: 5+
Certifications Needed: Yes, Oracle PLSQL
Top 3 responsibilities you to shoulder and execute:Production SupportTransitionKnowledge ManagementInterview Process (Is face to face required?): Yes.