IT - Technology Analyst | EUC | EUC-Others
Hire IT People, LLC
Job Seekers, Please send resumes to resumes@hireitpeople.com
Detailed Job Description:
Duties include hardware installation/configuration along with putting Windows OS on client devices. Advanced break-fix support of software / hardware issues for clients. Managing and tracking of devices via customer supplied tracking sheets. Managing and tracking of inbound/outbound shipments internationally. Managing and tracking of hardware inventory. Data entry for inputting platform details into external facing documentation.Required skills:
Knowledge of MS Office Suite Strong attention to detail Data Entry Excellent customer service skills Excellent verbal and written communication skills Ability to multitask with no loss of performance Ability to follow processes and procedures Flexibility required and the willingness to change directions within an hour, sometimes less. Travel between buildings is required daily. No permanent desk/home location, every day is a different task with a different customer. Track work using a ticketing systemTechnically astute to be able to handle a variety of situations including:
Windows imaging Windows OS troubleshooting – advanced Hardware experience with SATA/M.2 SSD as well as CPU/RAM installation Driver/OS debugging experience preferred but not requiredMinimum years of experience*: 3
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