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Must Have Skills (Top 3 technical skills only)*:

IVR tester Should have Indepth knowledge of Software Testing Life Cycle (STLC) in contact center space. Should have good experience in IVR manual testing

Detailed Job Description:

Should have Indepth knowledge of Software Testing Life Cycle STLC in contact center space. Should have good experience in IVR manual testing Domain knowledge on IVR Testing Nice to have Avaya framework. Experience in Quality Assurance Life Cycle QALC and Test Management aspects such as developing test Strategies, defect reports, defect tracking, traceability matrices using Jira

Minimum years of experience*: 5+

Certifications Needed: No

Top 3 responsibilities you would expect the Subcon to shoulder and execute*:

Domain knowledge on IVR Testing Nice to have Avaya framework. Experience in Quality Assurance Life Cycle QALC and Test Management aspects such as developing test Strategies, defect reports, defect tracking, traceability matrices using Jira

Interview Process (Is face to face required?) No

Does this position require Visa independent candidates only? No