Fort Worth, TX, USA
29 days ago
IT - Technology Analyst | Infrastructure-Contact Center | IVR Concepts
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Detailed Job Description:

IVR application development experience on Genesys GVP using Nuance ARS, TTS, Speech Server, Nuance Dialog modules. Proficient handson experience with JavaJavaScriptWeb services 3 years professional knowledge and experience in the design, configuration and implementation of Genesys 8.x Framework, CIM, SIP Server, MultiChannel Routing, Web Chat Well rounded with experience in multiple contact center technologies including CTI, SIP and Genesys SIP Server, Call Routing and Historical Reporting, Genesys

Minimum years of experience*: 5+

Certifications Needed: No

Responsibilities you would expect the Subcon to shoulder and execute*:

IVR application development IVR developer Java, Genesys and Nuance

Interview Process (Is face to face required?) No

Does this position require Visa independent candidates only? Yes

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