Job Seekers, Please send resumes to resumes@hireitpeople.com Must Have Skills: Middleware App Support App monitoring Nice to have skills: Scripting Languages preferred

Detailed Job Description:

Container Orchestration - Docker, Kubernetes, Helm, Tanzu and Rancher Middleware application/web servers Scripting Languages preferred Should have hands-on experience in working on L2/L3 application and infrastructure management support project Remediation of user access control and general application user administration Experience of working on ticketing tools like Service Now/Remedy Able to write and execute queries to pull the reports Strong experience in Container and Orchestration tools (Docker, Kubernetes, Tanzu, Helm and Rancher) Experience with open-source technologies and cloud services Good Knowledge on DevOps Process Documentation of the process, provide screenshots, and create documents as needed basis Well versed in IT Service Management (ITSM) processes and Infrastructure support activities across levels (L0, L1, L2, L3 L4) Analyze Critical, High, and Medium production issues and find automation possibilities Create analysis report for top issue types, root causes, applications and processes that contributed to recurring issues Develop client specific templates, reusable artifacts to support a wider team at large scale Develop scripts to improve Infrastructure processes

Minimum years of experience: 8+

Top 3 responsibilities you would expect the Subcon to shoulder and execute*:

Develop ASIS to TOBE model based on the legacy IT Infrastructure due diligence Execution of Incident, Change, Release, Problem, Performance, and Availability Management Develop client specific templates, reusable artifacts to support a wider team at large scale