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Detailed Job Description:

Bachelor’s degree or foreign equivalent required. Will also consider one year of relevant work experience in lieu of every year of education At least 8 years of experience in support in Unified Communications domain. At least 8+ years of experience in Unified Communication domain with Skills - Cisco Technology with Enterprise Voice, Video, Extensive knowledge and experience on complete design and deployment of CUCM, IM&P, Unity, Gateway, Expressway & Telepresence network, CMS expertise in troubleshooting end-to-end business critical video and audio conferences etc. Good knowledge on various troubleshooting and monitoring tools in the Unified communication domain like IR Prognosis, RTMT, Prime Collaboration, TMS At least 3 years of experience in Project life cycle activities on development and maintenance projects. Ability to work in team in diverse/ multiple stakeholder environment Good Analytical and communication skills Experience and desire to work in a Global delivery environment

Minimum years of experience*: 8+