Job Seekers, Please send resumes to resumes@hireitpeople.com

Must Have Skills:

Experience in Avaya IVR, Outbound and Callback Technologies and Call Center technologies including multiple queueskillsets, routing, treatments and reporting Experience in Avaya Outbound solution, Call Management Systems (AvayaICM Call routing)

Detailed Job Description:

Experience in latest Avaya platform6 years experience in Avaya Cisco Genesys Outbound solution, Call Management Systems AvayaICM Call routing Experience in Call flow designExperience in JavaJ2EE, tomcat, WeblogicProblem solvingAdaptabilityAbility to work under pressuredecisiveteam workLeadershipAdvanced knowledge of Voiceover VoIP or Session Initiation Protocol SIP technologies Strong knowledge and experience related to COTS application configuration and support Ability to assess and resolve c

Minimum years of experience*: 5+

Top 3 responsibilities you would expect the Subcon to shoulder and execute*:

Problem solvingAdaptabilityAbility to work under pressuredecisiveteam workLeadership Advanced knowledge of Voiceover VoIP or Session Initiation Protocol SIP technologies Strong knowledge and experience related to COTS application configuration and support Ability to assess and resolve complex problems with clean and intuitive designs Experience and desire to work in a Global delivery environment.

Does this position require Visa independent candidates only? No